Lead Product Designer, Forward

Salary not provided
Senior and Expert level
San Francisco Bay Area
Forward

Membership-based preventative health care service

Job no longer available

Forward

Membership-based preventative health care service

501-1000 employees

HealthcareB2CPersonal healthArtificial IntelligenceMental healthWellbeingMedTech

Job no longer available

Salary not provided
Senior and Expert level
San Francisco Bay Area

501-1000 employees

HealthcareB2CPersonal healthArtificial IntelligenceMental healthWellbeingMedTech

Company mission

To make high quality healthcare available to a billion people across the globe.

Role

Who you are

  • 6+ years experience designing and shipping software, including leading end-to-end experience design and building zero-to-one initiatives
  • Experience leading other designers, including guiding projects and mentorship
  • Design decisions grounded in user research, metrics, and business goals
  • A commitment to personal and team development, with a learning mindset
  • Ability to navigate and resolve ambiguity—a lot of Forward is designed from scratch, with a first-principles mindset and a question of “what’s possible?”
  • Seasoned experience with shipping MVPs, negotiating trade-offs, and prioritizing strategically
  • Thriving in an environment of cross-functional collaboration and shared successes
  • Mission-led motivation with an appetite for challenging problems
  • Strong creative direction, both at the platform level and down in the small but sweet details
  • Strong prototyping skills and a proven ability to clearly convey ideas and reasoning
  • Experience in planning, running, socializing and acting upon user research

What the job involves

  • Work with a top-tier team of fellow designers from IDEO, Uber and Amazon, and alongside founders, leaders, and PMs from Google, Tesla, Airbnb and more
  • Combine the best of humans and technology to deliver an amazing user experience and design how the world’s first at-scale healthcare system should work
  • Evolve and reinvent our clinics, Smart Screens, Body Scanners, mobile app, web platform, and custom clinical software and hardware, as well as new platforms
  • Own the end-to-end design process for major initiatives, including problem definition, conceptual design to shipping, and future vision
  • Drive conversations with leadership and key stakeholders to align product visions and bring these to reality
  • Contribute to a supportive design culture with Forward’s world-class design team, including collaborating with other designers and participating in design critiques and reviews
  • Work with expert clinicians to improve their tools and patient outcomes
  • Partner with product and engineering to bring products to life—Forward ships products within days to a few months

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Insights

Top investors

0% employee growth in 12 months

Company

Company benefits

  • Work from home opportunities

Funding (2 rounds)

Nov 2023

$100m

LATE VC

Mar 2021

$225m

SERIES D

Total funding: $325m

Our take

Many believe the global healthcare system is inadequate, expensive and in need of a new approach. It's not only important to provide reactive care, but also to prevent catastrophes from happening.

Forward is a medical startup that prioritizes preventative care and focuses on improving how healthcare works in order to lower costs. It relies on technology and AI to consolidate patients' medical records and monitor health risks. Patients pay a monthly fee for membership and can monitor their preventative care plan on the Forward app.

The healthcare industry is estimated to be worth over $10 trillion. The company plans to build the first billion-person healthcare system on top of its platform, changing it from a service to a product. Disrupting the industry is one thing, but reinventing the healthcare system with such an ambitious mission is a huge challenge, even if it does have more than $325 million in funding from investment firms and celebrities alike.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle