Deal Desk Manager, Cloudflare

Salary not provided
SQL
Excel
Salesforce
Mid level
London
Cloudflare

Web performance and security platform

Job no longer available

Cloudflare

Web performance and security platform

1001+ employees

B2BEnterpriseAnalyticsSaaSCyber Security

Job no longer available

Salary not provided
SQL
Excel
Salesforce
Mid level
London

1001+ employees

B2BEnterpriseAnalyticsSaaSCyber Security

Company mission

Cloudflare's mission is to help build a better Internet that is bold and ambitious.

Role

Who you are

  • Must be comfortable in a fast-paced sales environment
  • Understand the buying process and negotiating dynamic for enterprise entities
  • Experience working the deal desk/contract management team:
  • Develop an in-depth understanding of the pricing models
  • Provide support in conjunction with contracts, legal & finance teams
  • Ability to analyze & recommend the best course of action for complex pricing & licensing situations
  • Knowledge of Cloud/SaaS services, software and solutions is highly recommended
  • Expert knowledge of Microsoft Excel, SQL and prior experience with modeling and analysis
  • Enjoys engaging with complex, cross-functional teams and individuals
  • Experience with
  • 3+ years of experience
  • 3+ years of deal desk experience
  • Possess excellent written and oral communication skills
  • Proactive, creative, and results oriented individual
  • Experience selling software is considered a bonus

What the job involves

  • The Deal Desk Manager will help accelerate revenue growth of our enterprise business by supporting our sales motion to create quality deals
  • As the deal desk leader for our sales team, you will be responsible for:
  • Supporting the sales team in structuring and executing large/strategic deals, including bid management for enterprise deals
  • Manage our enterprise deal approval process to ensure compliance while enabling unique contracting needs and requirements
  • Ensure sales motion reflects a healthy sales discovery process so that deals reflect the customer’s needs
  • Understand an evolving competitive landscape to help create competitive differentiation
  • Provide additional deal desk supporting to other enterprise businesses based on business need
  • Collaborate with the sales team in structuring and executing large/strategic deals, liaison with all organizations involved in the agreement process (e.g., finance, legal, order management, product, services/support)
  • Audit and validate data and margins on adhoc deals submitted by the sales team
  • Perform margin and pricing analysis in order to support business strategy
  • Manage international pricing matrix, partner margin deals and large deal approvals
  • Collaborate with internal teams to build, streamline and automate our deal desk processes
  • Perform monthly and ad-hoc analysis to identify opportunities to improve the business KPIs through continuous improvement
  • Work with teams to develop pricing tools (e.g., TCO calculators, discounting guidelines) and integrate them into Salesforce

Salary benchmarks

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with around 25 million global internet properties on its network.

Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.

This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.

The cloud infrastructure market reached $53 billion in 2022. While the Big 3 (Amazon, Microsoft, and Google) own 65% of the market, that still leaves billions of dollars left for companies such as Cloudflare. Its ambitious and successful work is likely to continue being a crucial feature of the web, but in 2023, placed it in the crosshairs of hackers looking to exploit its infrastructure. The beginning of 2024 saw Cloudflare vow to bolster its security and patch vulnerabilities.

Insights

Led by a woman

Few candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Minimum 8 weeks of paid parental leave
  • Equal opportunity employer
  • Unlimited paid time off policy
  • Work from home opportunities
  • Medical, Dental & Vision Insurance
  • Life Insurance, Disability Insurance
  • 401(k) plans
  • Family planning and fertility program
  • Gym discounts
  • Commuter Benefits Program

Company values

  • Principled - We create our products and features with a global mindset and democratize important and innovative technologies that drive adoption of the latest standards
  • Curious - Our team is made up of pioneering innovators that approach new challenges with interest and a desire to learn
  • Transparent - We hold ourselves accountable when we make mistakes—and we do everything we can to learn from them

Company HQ

China Basin, San Francisco, CA

Founders

Lee Holloway

(Lead Engineer)

Lee started their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.

Michelle Zatlyn

(President & COO)

Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.

Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare as CEO in March 2009.

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