Client Service Associate, AlphaSights

• Track record of strong scholastic and academic achievement (minimum GPA of 3.3)
• Noteworthy extracurriculars throughout school and university
• Relevant internship experience evidencing interest in a career in business
• Outstanding communication skills
• Ability to plan and prioritize daily tasks/responsibilities
• Stress resistance – able to work and get things done under pressure
• Native fluency in English, fluency in Portuguese

• As a Client Service Associate, your work is at the heart of what we do: you’ll be the link between our blue-chip clients and the expert knowledge they seek
• Throughout a fast-paced workday, you will be working on urgent projects from your assigned client users at investment funds, consultancies, and businesses
• Field incoming client briefs and identify the knowledge gaps they’re looking to fill
• Utilize business acumen to identify relevant experts in the industry or topic of interest
• Proactively schedule calls with prospective experts via phone and email (including cold calling)
• Engage experts and vet them against your client’s questions
• Propose a shortlist of experts to your client and schedule and manage all client-to-expert interactions
• Deliver excellent service to both clients and experts

Total funding: $9m

Businesses often invest significant time and effort into finding expert knowledge in a process that can be a difficult and arduous. AlphaSights bridges the gap between businesses and industry experts by sourcing people with relevant knowledge so businesses don't have to.