Senior Customer Solutions Engineer, Amperity

$132-180k

+ Stock options + Cash Incentives:

SQL
Spark
Snowflake
Senior and Expert level
New York

More information about location

3+ days a week in office

Amperity

Customer data platform

Job no longer available

Amperity

Customer data platform

201-500 employees

B2BEnterpriseMarket researchBusiness IntelligenceData Analysis

Job no longer available

$132-180k

+ Stock options + Cash Incentives:

SQL
Spark
Snowflake
Senior and Expert level
New York

More information about location

3+ days a week in office

201-500 employees

B2BEnterpriseMarket researchBusiness IntelligenceData Analysis

Company mission

To help every brand turn complex customer data into business value.

Role

Who you are

  • 8 years of experience in software development, software implementation or professional services
  • Multiple technical knowledge, with an Stay up to date with industry trends and use new technologies
  • A creative, versatile approach to solving problems with technology - the variety of problems you face will rarely have a well-defined, obvious solution
  • Experience with relational databases, SQL queries, and optimization, and dealing with large datasets a requirement
  • Experience directly with Apache Spark and Spark SQL a distinct plus
  • Experience working with cloud storage technologies
  • Databricks or snowflake experience a plus
  • Can work and consult directly with customers on specific technical items or issues

What the job involves

  • As a Customer Solutions Engineer on our Professional Services team, you will partner with Technical Consultants and Service Leads to develop client databases using Amperity’s powerful database generation and segmentation tools.
  • You will review and improving existing SQL queries and advising your project teams on how to refine them, and advising on how our platform and tools can be optimized and improved.
  • You will report to the Sr. Manager, Customer Solutions Engineering
  • Lead the performance and scalability of database creation and SQL creation within the Amperity platform
  • Partner with your project teams to prioritize, scope, and coordinate their use of your time
  • Understand and provide feedback to Service Leads on customer requirements
  • Implement production-grade marketer-friendly databases and queries that allow highly-visible, and valuable, customer use cases to non-technical end-users

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Insights

Top investors

-12% employee growth in 12 months

Company

Company benefits

  • Stock options - Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position
  • 100% employee healthcare coverage
  • Transportation subsidies
  • A comfortable work environment with plenty of snacks
  • Events and activities, both in-person and remote
  • Self-managed PTO
  • The flexibility to do your best work in the way that works for you
  • Inclusive environment where you'll be challenged to find and unlock your full potential
  • World-class people driving for excellence

Funding (last 2 of 4 rounds)

Jul 2021

$100m

SERIES D

Jul 2019

$50m

SERIES C

Total funding: $187m

Our take

Businesses require certain data to build customer loyalty, and Amperity is a company that aims to deliver this data. Its platform combines data from multiple sources into a unified customer profile, allowing its clients to better understand and serve their customers.

Because of the nature of this data, Amperity concentrates on large customer-focused enterprises, with hundreds of clients including Starbucks, Alaska Airlines, Crocs, Under Armour, and Patagonia. Despite competition from the likes of Twilio’s Segment, Epsilon Independent, ActionIQ, and Redpoint Global, Amperity is seen as an established player in the customer data platform market, which is worth more than $4.5 billion.

Following a $100 million funding round, while watching revenue grow 200% in mid-2021, the company hit unicorn status, proceeding to set its sights on international expansion. It has since strengthened its executive team and opened a new office in London - though, like many of its peers, the economic downturn has caused the company to undertake two rounds of layoffs within half a year. Despite this, the company remains positive as it targets new growth and partnerships in Europe.

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Kirsty

Company Specialist at Welcome to the Jungle