Graduate Technical Solutions Engineer, Arista
TAC
Performance bonus available
More information about location
Data-driven networking platform
Job no longer available
Data-driven networking platform
1001+ employees
Job no longer available
Performance bonus available
More information about location
1001+ employees
Company mission
To design, manufacture and deliver leading data-driven cloud networking solutions in an environmentally and socially sustainable manner.
Role
Who you are
- Basic understanding of Linux
- Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) is a plus
- The ideal candidate should be able to troubleshoot complex problems while balancing the communications needs of each case
- A strong analytical mind is required, as is the ability to triage
- As we are continually releasing new features and products, a high aptitude for both learning and sharing knowledge is also required
- Excellent written and verbal communication skills are a must, as is a collaborative approach
- Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred
What the job involves
- Arista Networks is looking for graduate Technical Solutions Engineers to join our World Class support team in our EMEA TAC (Technical Assistance Center)
- Graduates will go through a ramp-up program which will equip them to learn networking protocols, technologies and tools
- You will have access to labs to perform your own recreates, along with assigned mentors and training on our products
- Once trained, a Technical Solutions Engineer will support customers across various industry verticals with Arista products and solutions
- This role also entails cross functional interaction with engineering, advanced services and sales teams internally
- This role offers an opportunity to not only learn cutting edge technology, but also hone critical thinking, customer interaction and communication skills
- In summary, this will be a great opportunity for students graduating in 2024 to start their careers with a leader in the networking domain and a World-class team
- Develop a desired level of proficiency in protocols and technologies by effectively leveraging the support and resources provided
- Troubleshoot and resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters, via email or on the phone
- Find answers to complex challenges by brainstorming with peers and using labs to recreate issues and test solutions
- Use interpersonal skills, product knowledge and expertise in responding to daily customer-centric activities
- Document customer communication and recurring technical issues to support product quality programs and product development
- Engage in documentation activities that will guide our customers to find solutions to issues with Arista products
- Graduates will develop their skills by working on many or all of the following technologies:
- AAA/TACACS, ACL, ARP, BGP, DHCP, 10G/100G/400G Ethernet, Flow Control, ICMP, IGMP, IPv4 & IPv6, LACP, LLDP, MPLS, NAT, Open Flow, OSPF, PIM, QOS, RIP, Sflow, SNMP, STP, VARP/VRRP, VLAN, VRF
- WiFi/Campus technologies like 802.11a/b/g/n/ac/ax, Wireless security (WPA2, WPA3), PoE, Wireless clients and drivers
- Troubleshooting tools such as IXIA, tcpdump, and Wireshark
Otta's take
Theo Margolius
COO of Otta
Arista is a supplier of cloud networking solutions, addressing the needs of internet companies, cloud service providers, and enterprises. While the business is not tied to a crowd of large customers, companies are nonetheless attracted to its CloudVision Software - which has the potential to save them a significant amount of money.
The company's growth so far has led to it being seen as a rising star in the computer networking industry. It competes directly with digital giant Cisco, but despite this boasts impressive revenue growth. In fact, Arista has been vocal with its confidence that it can continue to grow at a rapid pace, as it further develops its offering for the networking market.
Insights
Company
Funding (2 rounds)
Apr 2020
$36m
SERIES C
Jul 2017
$30m
LATE VC
Total funding: $66m
Company values
- Respect
- Integrity
- Teamwork
- Innovation
- Passion
- Trust
- Quality
Company HQ
Santa Clara, CA
Articles
Founders
Andreas von Bechtolsheim
(CDO)Previously was a co-founder and Chief System Architect at Sun Microsystems. Has also received the EY 2015 US Entrepreneur of the Year Award and is a member of the National Academy of Engineering.
Kenneth Duda
(CTO)Holds 3 simultaneous engineering degrees from MIT as well as a PhD in Computer Science from Stanford University. Previously worked as the CTO at There and was also the first employee of Granite Systems, where they lead the software development team.
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