Data Analyst, Trustpilot
B2C
+ Bonus
Consumer review website
Job no longer available
Consumer review website
501-1000 employees
Job no longer available
+ Bonus
501-1000 employees
Company mission
To bring people and businesses closer together to create ever-improving experiences for everyone.
Role
Who you are
- A curious, self-motivated individual, enthusiastic about using data to help inform product decisions
- Prior experience with at least one key analysis and statistical methodologies, such as model-based analyses (regression, clustering etc.), cohort analysis or A/B testing
- Prior experience building dashboards and delivering actionable insights leveraging BI tools (such as Looker, Tableau etc.)
- Good SQL skills and preferably some experience with Python or R for data analysis
- Good written and verbal communication skills
What the job involves
- As a Data Analyst at Trustpilot, you will collaborate with Trusties in our B2B product squads and spend your time digging through our data to provide them with data-driven insights, as well as analytics and dashboards/reporting
- You’re keen to contribute to the use data to answer their toughest questions, and you can proactively identify areas that need a little data support
- You’ll be an internal data consultant, with loads of amazing data in our data warehouse at your fingertips, working with analytical tools including BigQuery, Looker, Amplitude and DBT
- As a B2B company, we’ve built a wonderful product, so that our customers can get the most out of Trustpilot by interacting with and learning from their own customer base
- For this role, we need your contribution in running analyses, creating user funnels and running A/B tests, to roll out the best possible products and also understand how our customers currently use the platform
- You’ll be integral in identifying gaps in the product, to ensure the team deliver new and exciting features and assess the effectiveness of the current ones
- Delivering analytics and insights to different parts of the business, through both workstream initiatives and ad-hoc inquiries
- Working closely with the B2B product squads to understand their data and their goals to deliver awesome solutions
- Building reports and dashboards in Looker and Amplitude to enable tracking of our product’s performance
- Support on ad-hoc analyses and A/B tests to help your squad with complex product decisions
- Presenting and promoting your work to the wider business, to enable data-informed decisions
Salary benchmarks
Otta's take
Theo Margolius
COO of Otta
Fuelled by the rise of the consumer voice, Trustpilot started out from the vision that a brand's future is trust and transparency powered.
Since launching, Trustpilot has over 167 million reviews across the 714,000+ websites on its platform, with new reviews being added every single second. The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.
Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. The company is entering a new period of growth as it navigates a renewed strategic direction, fuelled by a successful IPO in 2021.
Insights
Some candidates hear
back within 2 weeks
41% female employees
1% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Mar 2019
$55m
SERIES E
Jan 2017
$6.8m
LATE VC
Total funding: $178.7m
Company benefits
- Maternity & Paternity pay
- Train travel scheme
- '20% time' - work on anything you’d like
- 28 days holiday (excl. bank holidays)
- Work from home opportunities
- Pension and life insurance
- Full access to Headspace
- Regular events and socials
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- And more! (Varies by location)
Company values
- Always With Integrity - We do the right thing, even when nobody’s watching
- Open To All - Everyone is embraced and included for who they are, and what they bring
- Collaborative - We work best when we work together
- Positively Human - We are genuine people that create the Trustpilot family
Company HQ
København K, København
Founders
Peter H. Mühlmann
(CEO)Started the company when his parents started shopping online. At the time, they were studying at Aarhus University
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