Most of the innovation has been in the B2C area (e.g. Airbnb), but Mews wants to bring those advances to the backend systems. To this end, it facilitates digital communication, self-service and payment options, enabling hotels to deliver more efficient and personalised experiences to their customers.

Operating in more than 5,000 properties across 85 countries, Mews has established itself in the hospitality industry as it continues to scale. Mews is well-funded and has recently reached Unicorn status. This year alone, Mews has acquired Frontdesk Anywhere and HS3 Hotelsoftware, bolstering the presence of Mews in both the US and Germany.