Business Operations Specialist, Magic Leap

$66-93.2k

Junior and Mid level
Miami
Magic Leap

AR for enterprises

Job no longer available

Magic Leap

AR for enterprises

1001+ employees

B2CB2BEnterpriseDeep TechAugmented RealityComputer Vision

Job no longer available

$66-93.2k

Junior and Mid level
Miami

1001+ employees

B2CB2BEnterpriseDeep TechAugmented RealityComputer Vision

Company mission

To amplify human potential by delivering the most immersive AR platform, so people can intuitively see, hear, and touch digital content in the physical world.

Role

Who you are

  • Bachelor's degree is Operations Management or equivalent
  • Six Sigma green belt
  • APICS/CPIM a plus
  • Excellent understanding of order processing and fulfillment in SAP S4/Hana ERP
  • Excellent understanding of master data related to SKU definition and set up
  • Experience with inventory management and fulfillment including KTS (kit to stock) and KTO (kit to order)
  • Experience with Distributor and Reseller Channel sales models
  • Experience with Six Sigma
  • Experience with Zendesk
  • Experience with Salesforce

What the job involves

  • Reporting to the VP of Customer Success, the Business Operations Specialist will drive initiatives that operationalize Lead to Cash functions for new products and product changes (phase in/phase out, EOL, etc)
  • They will identify and manage continuous improvement initiatives for the Lead to Cash functions related to master data for order management as well as kitting/staging activities related to custom fulfillment requests and other similar processes
  • This individual will be able to pull and analyze data to help make decisions and also represent Customer Success in the device planning (S&OP & Budgets) and act as the Data Steward for Salesforce and Zendesk

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

Magic Leap was created to act as a pioneer in the augmented reality and mixed reality sector. The company's main product is Magic Leap Two, a proprietary mixed-reality headset marketed to enterprise customers.

Despite this, Magic Leap did not always sell to this audience. The headset was originally aimed towards individual consumers, with a focus placed on top level gaming. However, the high price tag deterred customers, and so the company pivoted to instead set their sights on enterprise customers in health, defence, transport and more.

Magic Leap still faces potential competition from next-gen devices such as the 120-degree field of view (compared to Magic Leap's 44 x 53 degrees) glasses from Ant Reality. However, Magic Leap Two has benefitted from early-release customers including Cisco, SentiAR, NeuroSync, Heru, Taqtile, PTC, and Brainlab. Regardless, Magic Leap must start work on its next iteration to keep up with the competition, or at least keep updating Magic Leap Two.

Insights

Led by a woman
Top investors

10% employee growth in 12 months

Company

Funding (last 2 of 9 rounds)

Oct 2021

$500m

SERIES G

May 2020

$350m

SERIES F

Total funding: $3.5bn

Company benefits

  • Work from home opportunities
  • Health insurance
  • Gym Membership

Company values

  • Magic Leap amplifies the best parts of its employees and customers.
  • Magic Leap advances the human spirit.

Company HQ

Plantation, FL

Founders

Previously an Executive Vice President in Business Development at Microsoft, Member of the Board of Directors at BlackRock,Exec VP at Qualcomm.

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