Data Insight Consultant, Optimove
3 days a week in office
Retention automation software
Job no longer available
Retention automation software
201-500 employees
Job no longer available
3 days a week in office
201-500 employees
Company mission
To help marketers drive measurable growth by autonomously transforming customer data into actionable insights, which then power thoughtful customer communications, at scale.
Role
Who you are
- You are a data-savvy problem solver with experience analyzing customer behavior to draw actionable insights
- You are an emotionally intelligent individual who communicates with customers in a concise, confident, and knowledgeable manner
- You are a dynamic and intuitive thinker who can detect potential problems and provide solutions for clients before they occur
- You thrive in challenging, fast-paced environments with a sense of humor and are just as passionate about data analytics and science as you are about providing excellent customer service
- B.Sc. Engineering, Computer Science, Data Science, or related majors
- 2-4 years of experience in similar roles
- Experience or undergraduate courses with a focus on Microsoft SQL and Excel
- Strong understanding of business and commercial ecosystems
- Ability to manage multiple projects simultaneously
- Excellent interpersonal, communication, and presentation skills
- Experience with conversion optimization is an advantage
- Relevant experience from the gaming, e-commerce, and forex industry – advantage
- Fluency in French/Spanish - advantage
- Must be eligible to work in the UK – we are unable to provide sponsorship at this time
What the job involves
- The Data Insights Consultant is responsible for helping current Optimove clients across EMEA and in the US to implement a CRM methodology that suits their specific business needs, build bespoke predictive models, and assist their teams in translating their data into actionable insights
- You report to the Strategic Services team leader and interface directly with senior-level marketing and CRM executives across business verticals
- Translating data insights into tangible business advice
- Conducting consumer data analysis and research
- Extracting actionable insights from large databases
- Presenting research results to clients
- Implementing new customer projects
- Supporting clients in EMEA and the US (Eastern time)
- Hybrid work model - 3 days in the office and 2 days at home
Salary benchmarks
Otta's take
Theo Margolius
COO of Otta
When communicating to their existing customers, organizations need to take into account customers’ past, present, and future to maximize loyalty, retention, and lifetime value. Optimove is a marketing platform that equips companies with actionable insights by using both historical and predictive data to help them find out who their customer is and what they are doing.
The company works with hundreds of brands, which include Dollar Shave Club, SodaStream, Papa John's, and Staples. It has also built key partnerships with leading technology platforms, such as Facebook and Shopify to collect more data.
Optimove faces competition from multichannel marketing hubs such as Salesforce Marketing Cloud, and its challenge will be to continue differentiating itself. It currently does so, as well as with its various acquisitions and integrations, by segmenting customers and identifying different personas in real-time using its AI-led orchestration of multichannel campaigns.
Insights
Company
Funding (1 round)
Sep 2016
$20m
EARLY VC
Total funding: $20m
Company benefits
- Stock option plan
- Family and pet friendly
- Company social events
- Diversity and inclusion initiatives
- Equal opportunity employer
- Work from home opportunities
Company HQ
Midtown East, New York, NY
Founders
Pini Yakuel
(CEO)Having studied at Tel Aviv University, Pini worked as a Product Manager at NGG Global Consulting for 2 years before co-founding Mobius Solutions in August 2006. He left his role as CEO there to found Optimove in February 2009, working as CEO since.
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