Engineering Manager, Klaviyo
Editors
$192-288k
1+ day a week in office
Intelligent marketing automation powered by customer data
Job no longer available
Intelligent marketing automation powered by customer data
1001+ employees
Job no longer available
$192-288k
1+ day a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- Experience working on a SaaS product in a full stack capacity
- Motivated to grow the team both through developing members of the team and attracting new talent to continuously expand our capabilities
- Excited to read the code, understand the product area, and give applicable technical mentorship
- You have an in-depth understanding of common web architectures when it comes to highly scalable systems
- You know what tools to reach for based on the problem at hand: queues, caches, cdns, web workers, etc
- Managed a team of at least 7 people and are comfortable managing remote team members and lead engineers
- Successfully led and delivered on complex projects spanning multiple quarters and involving at least two teams
- Comfortable giving performance reviews and mentoring team members at all levels
What the job involves
- As an Engineering Manager joining the Editors team you can expect to be deeply involved in technical discussions on how we scale our systems, rollout new features, and grow the team
- The Editors team is the owner of Klaviyo’s content editors, including Email Editor, editors for other channels like SMS, Web Push etc and the Email Template library
- This team focuses on building intuitive and powerful interfaces to create highly customizable and dynamic content ranging from product feeds, real time event data, and more
- This product area is core to Klaviyo’s continued success
- There are ample opportunities for growth given the scope of this role and the team’s central role in Klaviyo’s product
- As an Engineering Manager, you will have ownership of the team’s mission, goals, and roadmap while collaborating along-side technical product owners and product managers
- Together, you'll define scope and specifications while refining RFCs to ensure deliverables are met and stability is maintained
- Using Typescript, React, Python, and Django you'll help craft scalable systems enabling delightful customer experiences and enable Klaviyo’s future growth
- Drive dramatic growth in one of Klaviyo’s core product areas: Editors and Template Library
- Lead a growing team with between 8 - 10 direct reports. The team is currently 8 and is poised for further growth
- Level up the team and have a central role in the interview process
- Decompose high level projects into business goals
- Have the opportunity to get hands on with the code, leveraging your technical expertise to support and mentor your team
- Guide system design and implementation trade-offs with business partners and your team
- Identify the critical path forward and map that into a plan for your team
- Iterate and improve upon processes within your team and across the entire engineering department (i.e. recruiting, performance reviews, project planning, and more)
- Drive complex projects with a team of great people which meaningfully contribute to our customers’ experience and Klaviyo’s success
- Help make decisions on technology choices and build vs buy
- Collaborate with our Data Science team to help leverage AI to create content
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Founders
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
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Diversity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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