Backend Software Engineer, Front
Deliverability
Plus equity
2 days a week in office
Shared customer communication hub
Job no longer available
Shared customer communication hub
201-500 employees
Job no longer available
Plus equity
2 days a week in office
201-500 employees
Company mission
To make work happier by powering better relationships at scale.
Role
Who you are
- Product mindset, we’re a product company on a mission to "advance how people work”
- Industry experience working on backend systems at a large-scale Internet service
- Fluency in a dynamic language like Javascript, Python, Ruby, or similar
- Strong track record of launching and delivering projects of significant complexity and high level of ambiguity
- Experience architecting, deploying and operating asynchronous work queues, high-volume storage systems, or high-throughput systems
- Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism
- Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment
- Full professional English proficiency
Desirable
- Experience working on software systems built on Amazon Web Services
- Deep knowledge of the email stack and assorted RFCs
- Experience with anti-spam infrastructure to prevent bad actors from exploiting an email service
- Built deep integrations with an email delivery service like SendGrid, MailGun, Mandrill or SparkPost
- Experience with Gmail or Office 365 APIs
- Experience with Kafka
What the job involves
- Join the team responsible for the core systems that power Front - the pipeline that connects Front to the external world - which process millions of events delivering emails, SMS, and other messages to and from Front quickly and reliably
- Own key services that power Front and lead architectural evolutions to build for reliability and scale
- Collaborate with other systems and infrastructure teams to build the next-generation architecture
- Collaborate closely with product managers, product designers and other engineers to conceptualize, build, and test new product features
Otta's take
Xav Kearney
CTO of Otta
When a business receives an email from a customer it can set off a chain of forwarded emails across the company, an inefficient process where information (and sales!) can easily get lost. Front exists to change this, consolidating all customer communications into a single shared inbox which can be accessed by teams of any size and completely eliminates the need for internal emails.
With more companies moving to remote working and eCommerce becoming the predominant form of conducting business, Front's product has been enthusiastically received by over 8,000 companies, including Mailchimp, Shopitfy and Convoy. However it is by no means alone in this space, with huge competitors such as Google and Microsoft providing communications solutions and other internal communications tools such as Slack gaining traction. Front may have an edge here though: its unified solution also provides automated workflows, ticketing and analytical tools that are either absent or less well integrated in competing offerings.
In 2022, Front raised investments in a Series D round and achieved unicorn status with a valuation of over $1 billion. It is moving to futher develop its product and increase its market share, hiring on new talent ahead of a possible IPO in the near future. Definitely watch this space!
Insights
Some candidates hear
back within 2 weeks
37% female employees
-25% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2022
$65m
SERIES D
Jan 2020
$59m
SERIES C
Total funding: $203.3m
Company benefits
- Flexible PTO
- 401(K) plan
- Parental Leave
- Volunteer time off
- Commuter benefits
- Wellness benefits
- Work from home opportunities
- Health insurance
- Equity
- Mental health support
- Family planning support
Company values
- Transparency
- Care
- High standards
- Collaboration
- Low ego
Company HQ
SoMa, San Francisco, CA
Founders
Laurent Perrin
(CTO)Former Hacker in Residence at eFounders. Former Technical Architect at FaberNovel and CTO at Radioline. MSc in Computer Science at Ecole Polytechnique.
Mathilde Collin
(CEO)Former Project Manager at Concord with MA in Entrepreneurship at HEC Paris.
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