Director of HRBPs, Klaviyo
$196-294k
1+ day a week in office
Intelligent marketing automation powered by customer data
Job no longer available
Intelligent marketing automation powered by customer data
1001+ employees
Job no longer available
$196-294k
1+ day a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- BA/BS degree in Human Resources or related field
- 10+ years of HRBP experience, ideally with direct experience supporting a Go to Market org
- 5+ years experience leading and supervising others
- Experience influencing and advising leaders on talent and employment situations
- Experience coaching teams and leaders at all levels of the organization on personal and team development
- Strong analytic skills with the ability to draw insights and influence data-driven decisions
- Excellent leadership, communication, listening, and presentation skills
- Highly organized, detail-oriented, and a self-starter
- Demonstrated ability to take initiative and manage multiple, complex, competing priorities
- Proven ability to drive change management in a rapidly scaling environment
- Expertise navigating within ambiguous situations, with high levels of autonomy
- Experience identifying, designing, and deploying HR interventions within the business
- Demonstrated experience and a passion for strong collaboration with others (People team COEs, cross-functional partners, HRBP peers, etc.) to build world class teams
What the job involves
- Klaviyo is looking for a Director, HRBP to join our rapidly growing People Operations team here at Klaviyo
- Reporting to the VP, HRBPs, this person will lead the HRBPs that partner with our Go to Market (GTM) teams, including customer support, customer success, sales, partnerships, and more to drive performance and talent management initiatives for their respective orgs
- Specifically, the primary stakeholders for this Director, HRBP will be a sounding board and thought partner, coaching VP+ Executives and Senior Leaders, and act as a trusted advisor to the business
- This role will be embedded with the business and will work closely with the leadership teams on all organizational and people related matters, including aligning the HR strategy to business objectives, enhancing team performance, supporting employee development, and planning strategic HR initiatives
- They will be an expert at driving large-scale change management in a fast-paced, high-growth environment
- Provide strategic HR business partnership and coaching to people managers to impact the engagement, development, and retention of talent
- In partnership with the Diversity, Equity & Inclusion team, serve as an advocate, coach, and facilitator for building diverse and inclusive teams
- Utilize data to derive insights on people trends to recommend, implement, and manage projects and programs
- Support all employees and address the needs and concerns when any issues arise
- Identify organizational gaps, and deploy impactful people strategies that enable the Sales teams to perform effectively, and scale efficiently
- In partnership with the Talent Management COE, support the creation, launch, and execution of all Talent Management initiatives such as performance reviews, succession planning, and organizational design
- Provide counsel and guidance on complex employee relations situations
- Collaborate with the HRBP team to build and implement programs and initiatives across client organizations
- Partner across People Ops teams within Talent Acquisition, Talent Management, Learning & Enablement, Compensation, and DEI, to support and deploy programs throughout the organization
- Supervision and inspirational leadership to the GTM HRBP team, specifically building and developing a newly formed team
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Founders
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
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Diversity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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