Account Manager, CrowdStrike

Dutch Speaker

Salary not provided

+ Equity

Salesforce
Junior, Mid and Senior level
Barcelona
CrowdStrike

AI-native cybersecurity platform

Job no longer available

CrowdStrike

AI-native cybersecurity platform

1001+ employees

B2BArtificial IntelligenceSecurityEnterpriseDeep TechSaaSCyber SecurityCloud Computing

Job no longer available

Salary not provided

+ Equity

Salesforce
Junior, Mid and Senior level
Barcelona

1001+ employees

B2BArtificial IntelligenceSecurityEnterpriseDeep TechSaaSCyber SecurityCloud Computing

Company mission

CrowdStrike is on a mission to stop breaches. Its purpose is to provide safety and security to some of the world’s largest, most influential companies and, by extension, the billions of people around the world who use their services.

Role

Who you are

  • The ideal candidate will have a strong track record of success, consultative selling approach, and hail from a SaaS or security company. You will need to be a great listener, strong communicator, as well as a curious and creative problem solver
  • Native Dutch, fluent English and French is a bonus
  • 2-3 years+ or equivalent experience in consulting, account management or sales development – particularly in cybersecurity
  • Bachelor’s degree from an accredited college or university or relevant experience
  • Track record of meeting or exceeding expectations in an individually focused, quota-carrying role
  • Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements
  • Technical aptitude and ability to learn new concepts quickly
  • Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings
  • Must be a self-starter with the ability to work independently or in a team environment
  • A curious nature with a desire to learn and a competitive spirit
  • High level of comfort handling client objections and negotiations
  • Excellent time management skills

Desirable

  • Security or SaaS sales experience
  • Customer Success/Service background
  • Formal training in a recognized sales methodology
  • Prior experience using Salesforce or another CRM solution

What the job involves

  • CrowdStrike is seeking an Account Manager to be part of a team responsible for ensuring that our customers are successful and thriving with our next generation endpoint technology
  • You will proactively advocate for the customer -- focusing on high levels of adoption to ensure customer satisfaction and be responsible for all upgrades and renewals within your accounts
  • Serve as the primary point of contact for clients while collaborating with Sales, Customer Success, and Product to ensure the existing customer base is receiving the value they expect from their implemented solutions
  • Achieve a quota of new sales growth within customer base and for renewals each quarter
  • Be a customer advocate, driving relationships with key customers and creating new champions
  • Identify whitespace in accounts and create value based presentations to promote upgrades and cross-sells
  • Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio
  • Devise and execute account strategies and plans to maximize account growth
  • Provide high touch customer service, including escalation and coordination of support issues as needed
  • Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base

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Insights

Top investors

20% employee growth in 12 months

Company

Company benefits

  • Competitive Employee Stock Purchase Plan
  • Comprehensive Health Benefits
  • Parental & Fertility Assistance
  • Remote-first culture
  • Health & Wellness Programs
  • Professional Development
  • Executive Coaching & Mentorship
  • Offices with stocked kitchens when you need to fuel innovation and collaboration
  • Competitive vacation and flexible working arrangements

Funding (last 2 of 6 rounds)

Jun 2018

$200m

SERIES E

Oct 2017

$25m

SERIES D

Total funding: $488.4m

Our take

Since CrowdStrike was founded by a trio of former McAfee executives in 2011, it’s grown into a thousands-strong, NASDAQ-listed company. With customers including Verizon, Deloitte, and Goldman Sachs, it’s considered one of the world’s top enterprise cybersecurity vendors along with the likes of Cisco, IBM, and Palo Alto Networks.

One of the reasons behind CrowdStrike's continued success is its ability to keep pace with the evolving tech market, for instance with its Generative AI security analyst that leverages recent developments in AI. Although not immune to the slowdown of the global economy, the company's modular design has given it the upper hand, allowing clients to consolidate their security spend with CrowdStrike instead of selecting packages from multiple vendors at a higher overall cost.

With long-term demand for cybersecurity products growing, and its reputation as strong as ever, CrowdStrike shows no signs of slowing down. It has partnered with Ignition Technology to double down on its UK presence, and continues to be a voice in the wider market through its "Falcon Fund" investment vehicle and position as a founding member of NIST's Artificial Intelligence Safety Institute Consortium (AISIC).

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Freddie

Company Specialist at Welcome to the Jungle