People Operations Specialist, FARFETCH
1-3 days a week in office (Old Street, London)
Luxury fashion platform
Be an early applicant
Luxury fashion platform
1001+ employees
Be an early applicant
1-3 days a week in office (Old Street, London)
1001+ employees
Company mission
To be the global technology for the luxury fashion industry, connecting creators, curators and consumers.
Role
Who you are
- Someone with attention to detail, confidentiality, and the ability to effectively prioritize tasks
- Knowledge of Labor Law in the UK
- Working knowledge of MS Office (in particular Excel) and Workday
- Knowledge and understanding of relevant UK labour legislation and other local regulations
- Strong people skills, and ability to communicate and collaborate with a broad range of stakeholders
What the job involves
- This is a varied role supporting all areas of our employee journey
- This role is based in London but will involve extensive collaboration with People Ops peers in every Farfetch office, who will partner to design and deliver a Farfetcher globally consistent employee experience
- It will also include working with a wide range of stakeholders, including Farfetchers, Contractors, Talent Acquisition, People Partners, and Total Rewards
- Manage the end-to-end process for People administration through the employee life cycle, including all the necessary legal proceedings for onboarding and offboarding
- Administrative management of hiring during pre-boarding and onboarding, contract renewals and exit processes. This includes capturing areas of opportunity and feeding them back into an ongoing process improvement agenda
- Data Maintenance: providing administrative support, including maintaining personnel files, and accuracy in Workday
- Monitor and manage queries in the centralized People Team mailbox related to payroll and documentation within agreed-upon internal timeframes
- Ensure all audit and legal requirements and reports are available for compliance
- Support the People Operations team to create, manage and improve benefits programs (with research, compliance, policies, implementation and administration)
- Partner with benefits providers to review and maintain our current benefits offering (contracts, premiums, invoices, ad-hoc changes, ...)
- Continuously improve People Team processes by identifying challenges and recommending opportunities for process and experience enhancements
- Support broader People Operations projects, where cross-team and cross-functional collaboration is required
Salary benchmarks
Our take
Farfetch differentiates from other fashion retailers by focusing on the higher-priced luxury goods market which was slow to embrace digital shopping. As an early mover in this space and one of the first to establish a marketplace for the luxury brands sector, Farfetch has garnered a strong reputation and customer base to match. Its online marketplace currently reaches customers in 190 countries with 1400 major brands and it maintains a physical presence in its acquisition of Violet Grey in Melrose Place, Los Angeles.
As the global economy enters a tricky period, Farfetch may find it has to adjust, with lower non-essential spending meaning that inventory in the fashion sector is piling up. This will require a sales-led approach, something that comes more easily to retailers at the lower end of the market. However all signs point to Farfetch being ready to take on the market with a leadership shakeup and strong promotional strategy.
Kirsty
Company Specialist
Insights
Few candidates hear
back within 2 weeks
-3% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2017
$397m
LATE VC
May 2016
$110m
SERIES F
Total funding: $702.2m
Company benefits
- FARFETCH Equity plan and annual discretionary bonus
- Flexible benefits - Private Medical Insurance, Dental Insurance, Gym Memberships, Pension scheme and more
- Critical Illness Insurance and Life Assurance
- Access to Unmind: an independent and completely confidential digital mental health platform
- Flexible working environment and more!
Company values
- Be Brilliant: Be unrivalled in everything you do, with passion and ambition. Ambiguity and complexity never stop you from going the extra mile
- Be Human: Be respectful and kind to yourself and the people around you. Trust each other’s intent, resolve problems with empathy, and welcome mistakes as learning opportunities
- Todos Juntos: Act for the greater good of all teams, even when it’s beyond your area of expertise. Foster positive actions in those around you, and celebrate our shared achievements
- Think Global: Belong to a global community, working collectively as a united force. Welcome and respect everyone, creating an inclusive environment for all
- Be Revolutionary: Disrupt the status quo and embrace innovation with a curious mindset. Make courageous decisions, searching for new ways to shape the future
- Amaze Customers: Love and understand your customers, keeping them front of mind. Exceed their expectations by delivering unforgettable experiences
Articles
Leadership
José Neves
(Chairman & CEO)Previously founded PLATFORME, an ethical fashion company, and José Neves Foundation, a philanthropic fundraising service. Also held a role as a Non Executive Director at the British Fashion Council.
Diversity & Inclusion at FARFETCH
- We're committed to setting ourselves targets to achieve diverse representation at every level of the organization
- We're committed to enabling a zero-tolerance culture against discrimination in all its forms and promoting a consciously inclusive culture, holding all accountable to our inclusive values
- We're committed to rewarding everyone fairly, regardless of their race, gender identity, sexual orientation, disability or any other part of their identity or background
- We're committed to investing in our recruitment and career development strategies to ensure everyone can thrive and succeed with us, by addressing any barriers or biases they may face and widening our talent sources
- We're committed to ensuring the marketplace and platform includes, and is accessible to, a representative spectrum of social identities and needs
- We're committed to giving dedicated space for expression, additional commercial support, and above benchmark visibility to designers and businesses from under-represented communities
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