Product Lead, Canary Technologies
Digital Guest Journey
+ Stock option plan.
Providing hospitality technology
Open for applications
Providing hospitality technology
101-200 employees
Open for applications
+ Stock option plan.
101-200 employees
Company mission
To help hoteliers thrive through innovative software solutions.
Role
Who you are
- We're seeking an innovative and visionary Product Lead to oversee our flagship offering: the Digital Guest Journey product
- 10+ years of experience in product management, with a proven track record of successfully launching and managing digital products
- Exceptional analytical skills, with the ability to gather and interpret complex data to drive informed product decisions
- Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels
- Proven ability to manage multiple complex projects simultaneously and prioritize effectively in a fast-paced, dynamic environment
- Demonstrated experience in strategic planning and execution, with a focus on delivering exceptional customer experiences
What the job involves
- This role is pivotal in shaping the way travelers around the world interact with hotels in the digital age
- As the Product Lead, you'll be entrusted with the roadmap, evolution, and success of the product, ensuring it remains at the cutting edge of industry trends and consistently delights our partners and their guests
- We are at an exciting juncture in our journey: Wyndham Hotels, a global leader in the hospitality industry, has chosen Canary Technologies to power their digital guest experience
- This collaboration has accelerated our mission and expanded our reach, placing even greater emphasis on the continued excellence and evolution of our Digital Guest Journey product
- As the Product Lead for this offering, you will be at the helm of this transformation, shaping the way millions of travelers globally interact with hotels in the digital age
- You will be entrusted with the roadmap, evolution, and success of the product, ensuring it exceeds the expectations of our esteemed partners, like Wyndham, and consistently delights travelers worldwide
- Own and define the product strategy and roadmap for the Digital Guest Journey, ensuring alignment with Canary Technologies’ broader vision and objectives
- Collaborate with cross-functional teams, including engineering, design, marketing, sales, and customer support, to drive product development and enhancements
- Gather and prioritize product requirements from stakeholders, both internal and external, transforming insights into actionable features
- Lead user research initiatives to continually understand and address the pain points, needs, and desires of both our hotel partners and their guests
- Analyze product performance metrics, customer feedback, and market trends to inform product iterations and enhancements
Our take
Embracing the modern era, Canary Technologies is dedicated to revolutionizing the hotel industry through digital transformation. Pioneering the field with its mobile web-based Guest Management System and Digital Authorization solutions, Canary aims to rid hotels of outdated technology, enhancing revenue streams by boosting staff productivity and delivering superior guest experiences.
Co-founders Harman and SJ, childhood friends turned business partners, bring a unique blend of expertise to the table, drawing from their extensive background in both hospitality and technology sectors. With the industry already on an upward trajectory, the post-pandemic landscape has further fueled the demand for their solutions, particularly their contactless check-in and checkout offerings.
Despite competition in the sector, Canary has secured significant funding led by F-Prime Capital, enabling rapid expansion and talent acquisition to meet the burgeoning demand for its innovative solutions.
Freddie
Company Specialist
Insights
Company
Funding (last 2 of 4 rounds)
Jun 2024
$50m
SERIES C
Oct 2022
$30m
SERIES B
Total funding: $95.2m
Company benefits
- Our health insurance has you covered on day 1
- Flexible working hours
- Training and career development
- Regular team building events
- A travel stipend for when you stay at Canary hotels
- Internal promotions from within the team
- Kitchen stocked with fruit, snacks, coffee, and more
- We're a diverse and global team
Company values
- We are open, honest & direct: We share what we believe, and we trust each other to do the same
- We do it today, not tomorrow: We pride ourselves on being first movers in our work and in the industry
- We are resourceful: We create more opportunities from what we have and celebrate innovative solutions over flashy ones
- We are true to ourselves: We bring our full selves to work and support each other’s strengths and experiences
- We care: We show up every day committed to achieving Canary's mission
- We make it happen: We relentlessly drive towards results and continually go the extra mile
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Harman Singh Narula
(Co-Founder & CEO)Previously founded a custom printed apparel company, The Shirt Guys, LLC. Worked in strategy for Citigroup and Starwood Hotels & Resorts Worldwide, Inc, and as a Management Consultant for Bain & Company.
Satjot "SJ" Sawhney
(Co-Founder)Previously co-founded Mobibolt, Inc and Tapfame before serving as Head of Product at the hospitality technology startup, Stayful.
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