• Familiarity with developing the strategy and leading the development of eCommerce platforms as a Product Manager (or equivalent)
• Experience with third-party eCommerce providers such as Amazon, Shopify, Magento, and payment solution providers such as Apple Pay, Google Pay, Stripe, Klarna, Paypal, …
• Demonstrated ability to lead, inspire, and coordinate cross-functional teams, driving successful project outcomes
• Excellent organisational and time-management skills, with a track record of handling multiple priorities and meeting deadlines
• Strong analytical and problem-solving skills, capable of gathering and interpreting data, generating insights, and making data-driven decisions
• Comfortable thriving in a fast-paced, dynamic environment, managing shifting priorities and balancing competing demands

Desirable

• As the eCommerce Solution Senior Product Manager, you will lead the development of a scalable eCommerce platform that will support Flo in selling a variety of female health products (boxes, health tests, supplements, wearables) through both web and mobile applications to complement Flo’s current offering
• You’ll be responsible for shaping the product development strategy from its inception through to the long-term product vision, defining the minimum viable product and continuously evolving the platform to meet future business needs
• Collaborating closely with a dedicated team of frontend and backend developers, you will ensure the platform is optimised for seamless growth and user experience
• Additionally, you will work closely with Flo’s third-party partners—such as payment processors, logistics providers, and reporting platforms—to ensure smooth integration and maximise operational efficiency
• This is a strategic leadership role that offers the opportunity to influence the future direction of eCommerce at Flo and drive a substantial impact on the company’s growth
• Lead the design, development, and launch of Flo’s first eCommerce platform, enabling the sale of physical products through both the mobile and web app. Define a long-term vision for future iterations and enhancements of the solution
• Identify, evaluate, and integrate third-party eCommerce solutions (e.g., eCommerce platforms, payment gateways, logistics, analytics) to build a best-in-class, scalable platform that supports growth and user experience
• Analyse the technologies, APIs, and systems used by Flo’s commercial partners to develop optimal integration strategies that ensure seamless collaboration and smooth functionality
• Translate business objectives into detailed technical requirements for engineers, while establishing and refining the product development process to ensure efficiency and quality delivery
• Collaborate closely with cross-functional teams—including commercial, product, legal, privacy, and medical departments—to gather insights and ensure the eCommerce platform aligns with broader company goals and adheres to industry standards
• Ensure the eCommerce platform meets the highest levels of security, privacy, and compliance standards, working with legal and privacy teams to address any regulatory considerations
• Continuously monitor and analyse platform performance, using data and user feedback to iterate on features and improve customer experience
• Stay informed on eCommerce trends, emerging technologies, and best practices, and integrate relevant innovations into Flo’s platform roadmap