Senior UX Designer, WHOOP
Growth
Wearable health and fitness devices
Open for applications
Wearable health and fitness devices
501-1000 employees
Open for applications
501-1000 employees
Company mission
To unlock human performance by helping people find their inner potential.
Role
Who you are
- 5+ years of experience in e-commerce UX and product design
- Be an advocate for the user, ensuring that growth initiatives are aligned with user needs and WHOOP's core values, and grounded in a deep understanding of user motivations and behaviors
- Proven track record of successful collaboration with product management, visual design, and engineering teams
- Proficiency in design tools and methodologies, including but not limited to Figma, wireframing, workflow diagramming, and prototyping
- Exceptional communication and presentation skills, capable of conveying complex design concepts early, often, clearly, and persuasively
- Autonomous work ethic, thriving in a fast-paced, startup-like environment
- A compelling portfolio showcasing a range of e-commerce flows and A/B testing initiatives, highlighting your direct contributions and measurable impacts
- Experience in developing UI component libraries within Figma. An emphasis on accessibility is highly desirable
- A deep curiosity and passion for the fitness and wellness industry, translating into innovative design solutions that resonate with our target audience
What the job involves
- In the dynamic and fast-paced environment of WHOOP, this Senior UX Designer embedded on the Growth Team, is a strategic role that focuses on expanding our reach and enhancing engagement
- This role is not just about designing; it's about innovating quickly and revolutionizing how our members interact with our core sign up flow and shopping experience. You'll focus on conceptualizing, designing, testing, and launching key features vital to the growth of WHOOP
- Spearhead the design and refinement of intuitive e-commerce interfaces, ensuring a seamless and engaging experience across both web and mobile app platforms
- Employ a variety of design techniques, from sketches and wireframes to full-fledged mockups and prototypes, to effectively communicate your ideas to team members and stakeholders
- Utilize a blend of qualitative insights and quantitative data to steer design decisions, championing user needs while driving business growth
- Engage in rigorous A/B testing to explore innovative ideas, validate user experience patterns, and foster a culture of continuous learning and improvement
- Emphasize user-centric design, ensuring that every feature not only meets business objectives but also resonates with our users, informed by direct feedback and collaborative research
- Act as a vital contributor to our Growth team, brainstorming high-impact initiatives and planning the necessary design elements to bring these ideas to fruition
- Collaborate closely with engineering teams to create a unified shopping experience and web component library, ensuring quality assurance for new releases and maintaining visual consistency across all platforms
Our take
WHOOP develops wearable health-tracking devices designed to help athletes optimise their performance. Its technology continuously monitors recovery, sleep, and training hours to fine-tune both individual and team performance. Unlike competitors that primarily track exercise data, WHOOP's holistic approach includes metrics like heart rate variability, which can influence more effective and healthier exercise routines.
By focusing on a subscription model that includes the cost of the physical device, WHOOP differentiates itself from competitors that charge a higher one-time fee for their products. This model provides ongoing value and encourages users to stay engaged with their health data.
WHOOP's comprehensive monitoring of strain and recovery has given it a competitive edge, even as other brands like Fitbit have incorporated similar features. Beyond sports performance, WHOOP has conducted extensive research on predicting premature births, aiming to integrate these findings into their app. This commitment to broader health applications demonstrates WHOOP's dedication to advancing wearable health technology.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 8 rounds)
Aug 2021
$200m
SERIES F
Oct 2020
$100m
SERIES E
Total funding: $404.8m
Company benefits
- TAKE TIME OFF: Our PTO plan encourages members to take time off in order to come back refreshed.
- LIVE A HEALTHY LIFESTYLE: Our benefits package includes premium medical, dental, and vision coverage for employees and their dependents. Life and disability insurance are also available.
- FEEL INVESTED: 401k and stock options to share in the future of WHOOP.
- EAT WELL: Keep hunger at bay with endless snacks in our fully stocked kitchen. Enjoy catered team lunches on Friday, and even a cold brew keg.
- KNOW THE PRODUCT: We offer you a WHOOP strap and membership at no cost.
- BE ACTIVE: Take advantage of our office gym and on-site showers, as well as a $500yearly wellness perk for fitness classes and memberships.
- BE PRESENT: Take care of your loved ones with 12 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.
- LOVE WHERE YOU WORK: Sitting in the heart of Fenway, our beautiful office overlooks Fenway Park. A prime location for great food, not to mention catching a Sox game, too!
- WORK HARD, PLAY HARDER: If we don't already have a club here that fits your lifestyle and interests, you're encouraged to start one. Share your passions with others at work, or discover new ones!
Company values
- Our work is grounded in research, design, and privacy
- At WHOOP, the best idea wins
- We have a bias for action
- We operate at the intersection of high intensity and high humility
- Our differences are a source of strength
- We are obsessed with the member experience
Company HQ
West Fens, Boston, MA
Articles
Leadership
Will Ahmed
(CEO)Studied at Harvard. Worked as a Summer Analyst at Allen & Company and at Lindsay Goldberg. Founded Whoop in their final year.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity & Inclusion at WHOOP
- Under the umbrella of Inclusivity & Belonging, WHOOP operates a number of Employee Resource Groups (ERGs), including; Black at WHOOP, WHOOP GOOP (LGBTQ+), Women of WHOOP, Veterans & Military personnel, Adapt (Abled & Disabled Allies Partnering Together), and Wise (Women In Science & Engineering) .
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