Senior Pre-Sales Solutions Engineer, Intenseye

Salary not provided

+ Employee Stock Option Package

AWS
GCP
Azure
Senior level
New York

3 days a week in office (Broadway, NY)

Intenseye

AI-powered workplace safety platform

Open for applications

Intenseye

AI-powered workplace safety platform

101-200 employees

B2BArtificial IntelligenceComplianceLegalSaaS

Open for applications

Salary not provided

+ Employee Stock Option Package

AWS
GCP
Azure
Senior level
New York

3 days a week in office (Broadway, NY)

101-200 employees

B2BArtificial IntelligenceComplianceLegalSaaS

Company mission

Intenseye's mission is to empower EHS teams to monitor their workplace 24/7, receive real-time unsafe act notifications, and operationalize compliance procedures, all through existing cameras within facilities.

Role

Who you are

  • Circa 5 years of experience in solutions engineering or solutions architecture, technical pre-sales / post-sales or a similar technical customer-facing role within SaaS, Cloud, or Enterprise Software with a modern, sales led recurring revenue GTM motion
  • Experience in pre-sales with exposure to post-sales implementations
  • Experience in complex platform-based SaaS solutions
  • Rapidly scaled a company and know how to build foundational systems, processes, and teams
  • Understanding & experience of scaling disruptive Series A+ startup(s) through hyper-growth. phase and beyond (startup & scaleUp with AI, ML, Cloud sales experience highly beneficial)
  • Experience with some of the following: Cloud / On Prem (GCP, AWS, Azure), Enterprise Architecture, Cybersecurity / Data Privacy, Application Security, Networking, AI, Computer vision, LLMs, IoT, Industrial Control Systems, Smart Devices / HTTP, MQTT, API Integrations
  • Vertical knowledge across some of the following: Manufacturing, Supply Chain, Automotive, Industry, Retail, IoT would be beneficial
  • Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
  • Deep understanding of enterprise software solutions, cloud technologies, and software development lifecycles
  • Ability to thrive in a very fast paced autonomous environment
  • Relish in data rigour and hygiene around metrics and embrace a data driven strategy
  • Bachelor's in Engineering, Computer Science, or a related technical field
  • Strong communication and relationship building skills, including the ability to build trusted partner relationships with our internal stakeholders
  • Play a key role to foster, align and further build out the team culture
  • Located in NYC - Ability to work from home + work from our office (x3 days per week in the office - Nomad Tower, 1250, Broadway NYC)

What the job involves

  • We're looking to expand to join our growing Technical Solutions team. In this role, you will be responsible for leading and developing our technical pre-sales and post-sales solutioning across our global enterprise customers
  • You will be responsible for overseeing the development, implementation, and delivery of intenseye’s platform that meet our customers' complex technical needs
  • Intenseye is a disruptive company in a new category solving major Health & Safety issues for our customers. We have a proven product and market fit and are already closing and onboarding enterprise customers
  • Own technical delivery across the entire customer lifecycle from pre-sales to implementation to full platform adoption
  • Drive continuous improvement in solution engineering processes, methodologies, and tools
  • Work closely with customers to understand their pain points, and business objectives, and translate them into effective solution strategies
  • Lead the design and development of comprehensive technical solutions that address customer challenges and align with our product offerings
  • Ensure the successful delivery of solutions, overseeing project scoping, resource allocation, timelines, and quality assurance
  • Act as a trusted advisor to key customers, providing technical expertise, understanding their business needs, and presenting solutions effectively
  • Partner with the Sales team in pre-sales activities, including solution presentations, demonstrations, and proposal development
  • Maintain strong relationships with existing customers, driving customer satisfaction, retention, and identifying opportunities for upselling or cross-selling
  • Partner with Product Development teams to provide customer insights, feedback, and recommendations for product enhancements or new features
  • Work closely with Customer Success teams to ensure smooth handoff of solutions and provide ongoing support when needed
  • Stay abreast of industry trends, emerging technologies, and competitive landscape in the solutions engineering domain
  • Utilize market insights to identify new business opportunities and provide strategic recommendations to senior leadership

Application process

  • Zoom meeting with our VP, People (45 mins)
  • Zoom meeting with our Head of Technical Solutions (45 mins)
  • Take Home Task
  • Onsite meeting at NYC office with our Leadership Team (90 mins)
  • Meeting with Head of TSM & CEO
  • Reference + Background Checks

Our take

Safety in the workplace can concern anything from trip hazards to PPE, and it is essential for businesses to keep on top of it to keep their workers safe, the company compliant, and business efficient. However, monitoring health and safety can be difficult without dedicated staff checking especially in large workplaces, and this increases staffing costs dramatically.

Intenseye provides a workplace safety monitoring platform that leverages AI to identify unsafe acts and conditions from a camera source. The technology ultimately allows workplaces to be monitored 24/7 at minimal additional cost, ensuring that they are safe, providing real-time notifications and analytics, and facilitating the automated operationalization of compliance.

Whilst other companies are using AI to augment how quickly hazards can be recognized through a video signal, Intenseye stands out with its specialized approach to workplace safety, something that must be monitored in every workplace. Furthermore, the platform has been designed to work directly with preexisting CCTV cameras within a workplace, reducing the cost and enabling smaller businesses to access the technology.

Kirsty headshot

Kirsty

Company Specialist

Insights

Top investors

40% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

Feb 2024

$64m

SERIES B

Sep 2021

$25m

SERIES A

Total funding: $93.2m

Company benefits

  • Support for Individuality & Continuous Education - We stand with you on your journey whether it is the autonomy to make decisions and a true voice in the direction of the company or a need for support in continued development in your education or your passions
  • Diversity, Equity, and Inclusion - We care deeply about diversity, equity, and inclusion. We want all employees, regardless of background or identity, to be excited about working here. We are proud to have a strong culture of empathy and inclusion, where we empower all employees to bring their whole selves to work
  • Remote-Friendly - We don’t measure how long you work or from where. We provide you with everything you need to work effectively from home. Our hybrid work schedule balances working onsite, at one of our three offices) and working remotely
  • Comprehensive Health Benefits - We provide comprehensive medical, dental, and vision benefits, family planning resources, parental leave, and 401k (US) which are reviewed annually
  • Stock Option Plan - We want our team to be rewarded for the value they bring to the company, all eligible employees enjoy new hire equity
  • Team Events & Activities - We ensure employees are building strong relationships across our global teams, whether this is with virtual events or in person as we did last year inviting the whole team to Istanbul
  • Flexible Work Hours - No 9-5 here. Flexible hours allow you to work when you are most productive, you can work with your manager to best plan your daily work schedule
  • Generous Vacations - We encourage employees to take time off to recharge and refresh. We have a flexible PTO policy where each employee is afforded the flexibility to take planned time off as needed

Company values

  • Empathy - Leading with empathy is important to us at Intenseye. Understanding, empathetic leaders are core to our team structure. Our team meets customers where they are, to help them tackle some of the biggest issues in health and safety
  • Technology - Working with cutting-edge technology is what keeps our team excited and engaged. From discovery to development to deployment all members of our team get to experience, hands-on, leading developments in the world of computer vision and AI
  • Teamwork - Our team is agile and collaborative. With diverse backgrounds from different industries and varying skill sets, we come together as one. We recognize that each individual’s experience is a necessary piece of the puzzle, and value what we can learn from others.
  • Disrupt - Our goal is to change the world of EHS. We believe our technology can shape the next generation of workplace health and safety. Disrupting the industry, for the betterment of the workforce

Company HQ

Midtown South, New York, NY

Leadership

Experience as Artificial Intelligence Consultant for Sony from 2014 to 2018.

Experience as Software Engineer for Sony from 2017 to 2018.

Salary benchmarks

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