Recruiter, Small Door

Salary not provided
Mid and Senior level
New York

2 days a week in office

Small Door

Members-only veterinary practice

Job no longer available

Small Door

Members-only veterinary practice

101-200 employees

HealthcareB2CMarketplacePets

Job no longer available

Salary not provided
Mid and Senior level
New York

2 days a week in office

101-200 employees

HealthcareB2CMarketplacePets

Company mission

To deliver superior veterinary care for pets while providing a personalized, modern, and convenient experience for pet parents.

Role

Who you are

  • 3-5 years experience full desk recruiting, ideally with at least 2 years at a start up
  • Proven success in an early stage and/or fast paced environment, with strengths in adaptability and prioritization
  • Experience partnering with and supporting hiring managers across variety of internal departments, and ideally across multiple locations
  • Work quickly and efficiently, but always with transparency and attention to detail
  • Lead with positivity and demonstrate high EQ
  • Excellent communication skills
  • Self-driven and operates with an ownership mentality

Desirable

  • Experience with Lever

What the job involves

  • This will be the first Recruiter to join Small Door's HQ office team, and will report to the head of Talent Acquisition
  • This person will work closely with and support both our Practice teams and our HQ team
  • Execute end-to-end recruitment process: responsible for sourcing, outreach, interviews, scheduling, onsites, references, offers, and candidate management
  • Own and execute searches across all HQ departments, working directly with variety of hiring managers
  • As needed, work with Senior Clinical Recruiter to support recruitment efforts for Small Door's veterinary practice teams - including veterinarians, nurse technicians, and our Experience team members
  • Lead intake meetings, working with hiring managers to understand key needs and priorities, as well as determining interview stages, interviewers, and focused questions
  • Establish and maintain efficient feedback loops with all internal stakeholders
  • Ensure timely follow ups and movement of candidates through process, especially when there is need for expediency
  • Actively manage Small Door's posts and presence across variety of job boards and networks
  • Contribute to and identify new opportunities for Small Door to grow our employer branding efforts
  • Develop processes and systems to improve Small Door's recruitment processes, ATS (Lever) usage and tracking, and feedback loops
  • Think creatively about sourcing and outreach
  • Take a relationship-oriented approach to recruiting, always looking to establish connections and nurture relationships to engage potential future candidates
  • Partner with larger TA + People team in developing inclusive sourcing and equitable interview strategies that align with Small Door's mission and values
  • Demonstrate exceptional communication skills and level of care for candidate experience; act as a steward of Small Door's culture and values, ensuring high touch, positive experience throughout all stages of the recruitment process
  • Actively support with candidates' transition from offer to onboarding and training
  • Always operate with a deeply collaborative, team-oriented approach

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Insights

B Corporation
Top investors

47% employee growth in 12 months

Company

Company benefits

  • comprehensive benefits, including a 401(K) match
  • Generous paid time off
  • Separate time off and budget allocation for Continuing Education, an environment of mentorship and continuous learning, as well as opportunities for career growth and advancement
  • Deeply discounted pet care at Small Door to help you take care of your furry family members.
  • A state-of-the-art hospital with plenty of natural light and technology that makes your life easier
  • A positive and collaborative work environment and true work-life balance

Funding (last 2 of 5 rounds)

Jul 2025

$35m

LATE VC

Dec 2022

$40m

SERIES B

Total funding: $101.5m

Our take

The veterinary industry is struggling to keep up with the number of pets owned in the US - veterinary practitioners are overworked and underpaid, and the result of this is long waits for appointments, shorter visits and a general decrease in veterinary care. Small Door provides a membership model that pairs clients with vets to give pet owners access to 24/7 communication and priority services, ensuring their animals reach the care they need.

There are other companies that are aiming to reduce wait times and costs for sufficient veterinary care. However, Small Door has found its niche in the market by guaranteeing annual examination and priority access to specialists that are trained to deal with specific animals.

While Small Door has launched physical veterinary services, its primary focus remains on connecting clients with the right veterinayr experts. The company emphasizes that this approach helps it stay true to its mission of providing esential care for pets while ensuring vets are neither overworked nor underpaids. Despite this, Small Door still plans to expand its physical presence, aiming to have 25 locations by the end of 2025.

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Freddie

Company Specialist at Welcome to the Jungle