Senior HR Business Partner, Revinate
$120-150k
Guest data management & marketing automation platform
Job no longer available
Guest data management & marketing automation platform
201-500 employees
Job no longer available
$120-150k
201-500 employees
Company mission
To deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests.
Role
Who you are
- HR/OD Management Background: 6-8 years of experience in a core HR / OD function -- creating and delivering impactful people and culture strategies in a start-up environment
- People Management: You have led teams yourself, and you have coached Managers how to be excellent at managing people
- Program Management: You have the ability to conceive an idea, get buy-in from key stakeholders, and put an action plan together to drive positive change
- Communication Skills: You are comfortable with both public speaking and working 1:1 with Managers and Employees to resolve communication challenges that arise between teams; you can put a Communication Plan together for an HR/Change Management project
- Proactive: When you see a challenge, you lean in and seek to resolve it; you are good at navigating ambiguity to fully understand a situation, and create recommendations to get to the best solution
- Process Improvement / Change Management: You have helped build new processes and evolve existing ones to drive efficiency
- Organizational Skills: You enjoy making order out of chaos
- Attitude & Judgment: You are humble, hungry to learn, and have deep empathy for others; you have the ability to see multiple perspectives and use good judgment to make sound decisions
What the job involves
- HR Business Partnership: Serve as the primary contact for all people-related needs for specific client groups (Go-to-Market - which includes Sales, Marketing, Customer Success, Implementations, as well as our International teams in Amsterdam and Singapore). Our mission is to inspire high performance and create an ongoing employee experience guided by our Company Values -- OneRevinate, Built on Trust, Expect Amazing, Customer Love, Make it Simpler, Hungerness, and Grounded in Gratitude
- Headcount Planning: Partner with Hiring Managers and our Director of Talent Acquisition to design optimal organizational structures, manage to a budget, and enable internal mobility/career development
- Onboarding & Off boarding : Help ensure new team members are set up for success and facilitate smooth departures as needed – partnering with management team
- Employee Relations: Partner with Business Leaders to manage and resolve core HR needs such as Onboarding, Goal Setting, Career Development, Performance Management, Conflict Resolution (e.g. helping teams in different functional areas work well together), etc. Familiarity with CA employment law, and global experience is a plus with our offices in Amsterdam and Singapore
- Compensation: Serve as central contact for serving the compensation needs for this team - executing our strategy around hiring, incentives and rewards throughout the year
- Coaching: Serve as trusted mentor/advisor to Managers and Employees as they navigate work-related challenges. You have excellent listening skills, empathy, and strong written and verbal communication skills
- Process / Systems Thinking: Partner with our Chief People Officer and People Team to simplify and scale our HR processes as we grow - designing and publishing workflows that are easy to train and follow. You are a ‘systems thinker’ who can help reimagine more efficient ways of getting things done
- Systems: You are fast and pragmatic in translating people needs into solvable problems leveraging our HR systems – Paylocity, Lever, Lattice, Udemy, and Lessonly
- Problem Solving: You are excellent at taking a subjective problem and breaking it down into objective, solvable solutions. You are organized and strong at making sound HR recommendations to various stakeholders
- Manager & Development: Partner with our Chief People Officer and HRBP team to build and scale our management training & development opportunities - support both first-time Managers, and more experienced Managers leading larger teams
- Employee Development: Partner with our Chief People Officer and HRBP team to design and roll out expanded Employee Development programs - including our Individual Development Plans, Udemy for Business, and Employee Learning Paths
- Performance Management: Bring new ideas and expertise to our performance management system, to ensure it is fresh, relevant, and effective as our culture scales
Otta's take
Xav Kearney
CTO of Otta
Revinate offers hoteliers a platform to connect directly with guests to ensure they deliver top quality experiences whilst driving direct revenue.
Boasting over 12,000 customers, the company’s data platform and guest communication solutions provides hoteliers with the tools to be in control of their guests’ journey from initial research and booking to experiences whilst staying and even following check-out, and enables them to do so via the communication channels preferred by their guests.
The company is in a strong position to continue its impressive growth following series E funding, which enabled acquisitions of AI communication services for hotels, Go Moment, and direct booking hospitality tech platform, NAVIS. Combining their collective features boosts Revinate’s product offering and its status as the leading direct booking platform.
Insights
Company
Funding (last 2 of 5 rounds)
Jul 2016
$13m
SERIES C
Feb 2015
$15.3m
SERIES B
Total funding: $43.5m
Company benefits
- It’s our secret sauce. It helps us weather the storms and brings our “boomerang” hires back
- Heads down to focus. We have a no-meetings-on-Friday rule
- Our virtual work culture makes location irrelevant. Revinators gather for purposeful off-sites or informally
- We invest in the latest tools and technology so our teams can tinker, learn, and lead into the future
- We celebrate big and small wins — with daily, weekly, monthly, and annual programs. Are you our next Top Banana?
- We coach our managers and offer many resources — development plans, Udemy licenses, and inspirational speakers
- Medical, dental, and vision — including 100% employee premium coverage in the US and mental health resources for all
- On most teams, it’s typical to wrap up your week at 12:30 p.m. on Fridays to recharge batteries and do something you love
- We offer 401k match, pension, or CPF contribution, depending on where you work
- We automatically add a stipend to your paycheck once a month to put toward your home office
- We offer Revinators generous accrued or flex time off, depending on your team
- Access Udemy courses to deepen your role expertise or grow in other areas
Company values
- Expect amazing - We think, dream, and deliver big
- Customer love - When the customer wins, we win
- Make it simpler - We make everything easy, direct, and impactful
- Grounded gratitude - We’re glad to be here, and we make the most of every day
- One revinate - United and strong, on a single mission together
- Built on trust - It’s the foundation of everything we do
- Hungerness - Feel it, follow it, be relentless about our success
Company HQ
Southern Crossing, Bend, OR
Articles
Founders
Jay Ashton
(Board Director)Previously served as CEO for Revinate. Currently acts as an Investor & Advisor for Browns Gap. Formerly co-founded Trib Group, Strive Group, and Five Star Alliance.
Marc Heyneker
(CEO)Previously acted as Director of High Tech Sales of North America for Akamai Technologies and in Sales for Red Herring Communications.
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