Atlassian Administrator, Miro
+ Equity
2-5 days a week in office
Visual workspace for innovation.
Job no longer available
Visual workspace for innovation.
1001+ employees
Job no longer available
+ Equity
2-5 days a week in office
1001+ employees
Company mission
To empower teams to create the next big thing.
Role
Who you are
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience)
- Proven experience as a Jira administrator and integration specialist for at least 5 years
- Proficiency in scripting language for scripting and automation. Experience with TypeScript and/or Python is a plus
- Strong knowledge of CI/CD principles and their application in a DevOps environment where agile methodologies are applied
- Strong understanding of agile methodologies and how these translate into ways of working for teams enabled by Jira
- Excellent communication and interpersonal skills can act as a consultant if needed
- Detail-oriented with a commitment to accuracy and documentation
- Ability to work collaboratively and provide guidance to cross-functional teams
- Strong problem-solving skills and a passion for streamlining processes
- Prior experience with Jira plug-ins and Backstage integrations is a plus
- Familiarity with engineering metrics and the ability to extract meaningful insights from data is a plus
What the job involves
- You will become part of the engineering productivity team
- We enable the Miro engineering organisation to build and ship high-quality software faster by providing metrics and insight to build efficiency and effectiveness in our engineering workflows
- Together, we will design and run improvement cycles to improve and innovate how we do things today and design the processes of tomorrow
- At Miro, Analytics, Marketing, Product, Engineering and Design work hand in hand within the AMPED department
- We use Jira to empower our teams to track and coordinate work according to our Miro Way of Working
- In addition we are at the scale where strategic and tactical decisions need extensive data support and analytics, the Jira ecosysteem is an important source
- This requires a well maintained and lean Jira setup that integrates well within our tooling ecosystem
- The Jira Administrator & DevOps engineer is responsible for maintaining our Jira Cloud instance, develop surrounding solutions to integrate into our engineering processes and automate tasks to reduce toil
- Maintain, administer, and optimise our Jira Cloud instance
- Provide consultation and guidance to teams on using Jira effectively to meet their workflow and reporting needs
- Co-create and execute a strategy to future-proof Jira and its ecosystem
- Complete routine Jira maintenance and cleanup activities
- Advise, implement, and maintain Jira plug-ins to enhance functionality and efficiency
- Develop and maintain integrations between Jira and other systems, such as Backstage and custom scripts
- Develop robust custom scripts and automation solutions (TypeScript and/or Python)
- Demonstrate a strong understanding of CI/CD principles and ensure seamless integration of collaboration software like Jira into our development workflows
- Work closely with the engineering productivity team to gather and analyse engineering metrics, providing valuable insights based on accurate and relevant data
- Offer support and guidance to team members, addressing their questions and concerns promptly through our helpdesk
- Communicate effectively with various stakeholders, translating technical concepts into easily understandable terms
- Maintain accurate and understandable documentation of all work performed
Application process
- 01. Recruiter Screen
- A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro
- 02. Hiring Manager
- The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes
- 03. Skill Assesment
- An interactive presentation to see your skills in action, based around a particular case study or business problem
- 04. Meet the Team
- Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture
- 05. Leadership Round
- Meet a member of the leadership team to discuss Miro’s company values and share your vision for success at Miro
Our take
Millions of employees worldwide have moved to remote working, but existing tools are holding back the potential for collaboration. Tools such as Zoom and Microsoft Teams already provide remote communication platforms to millions of users, but they generally compromise on features required to emulate the team collaboration experience.
Miro has created a platform that provides enterprise tools such as collaborative whiteboards and mind-map software into an accessible and integrated service. As opposed to providing an 'all-in-one' add on, Miro allows businesses to customize and integrate the tools and resources within their individual platform to cater to the team's specific requirements.
Miro’s initial strategy of offering free and discounted subscriptions and then moving to paid models has paid off. The platform currently has over 35 million users and is trusted by enterprises such as VMware, Zendesk and Frog. As part of its ongoing battle with Zoom, Miro acquired video-chat startup Around in 2022, to remain competitive in the market.
Kirsty
Company Specialist
Insights
Company
Funding (last 2 of 4 rounds)
Jan 2022
$400m
SERIES C
Apr 2020
$50m
SERIES B
Total funding: $476.8m
Company benefits
- Medical Insurance coverage
- Being in a collaborative workspace with passionate, driven colleagues
- Working with some of the most creative high-tech talent
- Learning outstanding sales skills that will take your career to another level
- Being part of a culture of learning & development for professional growth
Company values
- Play as a team to win the world - We work, learn, and celebrate in collaboration rather than alone.
- Focus on impact and make it happen - We dream big, prioritize outcomes that matter most, and own our commitments.
- Learn, grow and Drive change - We reflect openly on our successes and failures and apply learnings for our work, team, and self-development.
- Practice empathy to gain insight - We look from the perspectives of customers, users, and each other, to deepen understanding.
Company HQ
The East Cut, San Francisco, CA
Articles
Founders
Andrey Khusid
(CEO)Prior to Miro, they founded Vitamin Group specialising in digital technologies and multimedia projects.
Oleg Shardin
(Board Member)They have a Master's degree in Strategic Management. They founded the Vitamin Group in 2005 prior to founding Miro. Initially served as COO for Miro.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity & Inclusion at Miro
Isabelle Kappetein (Diversity and Inclusion Specialist )
- We are very proud of our 12 Employee Resource Groups. These Mironeer-led spaces help foster a diverse, inclusive workplace, that’s aligned with our values and our collaborative mindsets. With over 100 nationalities represented working from 12 hubs in 8 different countries, our global community flows beyond borders.
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