£34-38k
More information about location
4+ days a week in office (Oval, London)
Urban Jungle crafts insurance for the demands of a new generation. B-Corp Certified.
Job no longer available
Urban Jungle crafts insurance for the demands of a new generation. B-Corp Certified.
21-100 employees
Job no longer available
£34-38k
More information about location
4+ days a week in office (Oval, London)
21-100 employees
To craft great insurance for the demands of a new generation. End of story.
Urban Jungle was founded in 2016 by a team from both in and outside of the insurance industry. Jimmy Williams and Greg Smyth noticed that the insurance industry was moving at a really slow pace, hardly taking advantage of the available technology and often leaving customers behind, especially younger ones. Now Urban Jungle is the top rated home insurance provider in the UK.
Modern insurers have inherited, from their 80s predecessors, a highly inefficent general approach to the industry: when launching a new system, only new customers are included in it, while old customers remain in the old system. Customer Service Operatives at really big insurers are fishing in different systems to find people's records and that does not favour productivity at all. The challenge with Urban Jungle’s process is to build up the insurance experience from scratch taking advantage of the technology that has been developed in recent years, reducing costs and empowering customers.
Special attention needs to be paid to the insurance product. The responsiveness to the way people's risks are changing over time is a key aspect that insurers should always bear in mind. Adapting the insurance product to ever-changing needs is definitely the main challenge for Urban Jungle and its competitors, and the best way to do it is to keep a continuous and direct contact with customers. Regularly testing the current insurance offer and showing readiness when adapting the product to a new necessity is the real turning point and what Urban Jungle is working for.
Kirsty
Company Specialist
Many candidates hear
back within 2 weeks
49% female employees
29% employee growth in 12 months
Opportunities to learn
"This is a learning environment. Not only are we encouraged to ask and learn from others but we are encouraged to teach and share our own knowledge...."
Apr 2024
$14.7m
SERIES A
May 2022
$21.8m
SERIES A
Lambeth, London, UK
Founders
Jimmy Williams
(CEO & Co-Founder)His background is in consulting, where he worked with various insurers, tech providers in financial services, and price comparison sites, as a Principal at OC&C.
Greg Smyth
(CTO & Co-Founder)He was most recently VP of Research and Data Technology at Winton Capita. Previously he worked at Facebook, starting their first engineering team in London, and Google.
Julia joined the team as our Data Analyst in 2020, and was promoted to Senior Data Analyst after 1 year. Julia now heads up our BI & Analytics team at Urban Jungle.
Tiago joined us as Software Engineer in 2019, and after several promotions, he is now our Principal Engineer.
Lara joined us as Junior UX/UI Designer in 2021 and was promoted to UX/UI Designer after 18 months in the role.
Jacob joined as Operations Associate in 2022 and was promoted to Senior Operations Associate after less than a year.
Sandra started her career as an NHS doctor before joining the team as a Software Engineer. After just 9 months, she was promoted to Senior Software Engineer.
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