Senior Operational Excellence Manager, Deel
Sales Compensation
Global payroll for employees and contractors
Open for applications
Global payroll for employees and contractors
1001+ employees
Open for applications
1001+ employees
Company mission
To make a change for people everywhere by empowering companies to eliminate hiring borders—so anyone, anywhere in the world, can access new opportunities.
Role
Who you are
- 5+ years work experience successfully driving operational transformation in a hyper-growth environment or consultancy
- Prior experience in Sales Compensation or Sales Operations is a plus, but not required
- Experience program-managing transformation and reducing complexity in workflows
- Exceptional ability to grasp problems quickly and design pragmatic solutions
- Extreme attention to detail while being able to drive impact quickly and successfully
- Exceptional ability to work cross-functionally to deliver holistic solutions
- Excellent communication skills with the ability to influence rapid business outcomes
- High energy level and drive, practice first principles thinking
- Strong analytical skills turning data into insights
- Willingness to roll up your sleeves, being hands-on and pragmatic is what makes you and your team successful
- Growth mindset and insatiable curiosity
- Experience working on a global team and managing global stakeholders
- Nimble, adaptable, resilient, resourceful and gritty. Good sense of humor is a plus!
What the job involves
- Drive iterative improvement of data value chain, software workflows, and processes supporting Sales Compensation, in collaboration with Data, Product, HR, and Sales Operations teams
- Own monthly sales commissions processes and consistently hit SLAs for quality and timeliness, delivering accurate quota credit data and commissions to Sales/Payroll
- Rapidly process audit/exception requests and create reporting to categorize inbound tickets, track status, and resolution. Identify patterns to solve root cause issues in software, workflows, or data
- Identify highly impactful problems or moments of friction and improve customer experience by implementing changes successfully
- Put yourself into the shoes of our Sales reps, deep dive into specific user flows and common challenges to understand priorities
- Write and update Standard Operating Procedure documents for Sales team and Compensation team to ensure process adherence
- Enable the Sales organization on commissions-related processes and address gaps in understanding and behavior that are adversely impacting commissions
Otta's take
Theo Margolius
COO of Otta
Remote work is growing exponentially, but global onboarding and payments haven't caught up. Deel is a payroll platform for remote teams that connects localised compliance and payments in one system of record, and automates everything.
Deel's goal is to offer every company that hires remote talents a one-stop-shop that makes onboarding, global compliance, and payments easy. The company's growth curve is one for the books, as it has been able to grow its customer base and team at an impressive rate. Its valuation follows suit, and Deel boasts being one of few businesses to hit $10+ billion just a year after hitting unicorn status.
With remote working here to stay, Deel has proven it got in at the right time, being well placed to capitalise on the trend of globally distributed teams. With such impressive backing, the company should be able to keep its success up as it moves into the future, bolstered by the release of new products and integrations that amplify the impact of its offering.
Insights
Some candidates hear
back within 2 weeks
277% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2022
$50m
LATE VC
Oct 2021
$425m
SERIES D
Total funding: $678.9m
Company benefits
- Flexible Paid Time Off
- Parental leave
- The option to be paid in digital currency or the currency of your choice
- $100 per person per month Health and Wellness budget
- $30 per person per month Learning and Development budget
- FlexWork - you choose where you work - from your home, the beach, a Deel office, or through our WeWork global membership program
Company values
- Genuine Care: Care is our cornerstone and our competitive advantage. We deeply care for out customers and teammates. We demonstrate it in our every action and communication.
- Default Optimism: We are happy people. We focus on the good and consider ourselves critical optimists. Of course, bad days happen, but we always see our glass as half full.
- Deel Speed: Proactivity beats reactivity. We believe debating if an approach is optimal or suboptimal. We are detail-oriented and act, build, and iterate fast.
- Unequivocal Transparency: We are direct and transparent. The only way to resolve conflicts, avoid politics, and ensure alignment is through respectful, open communication.
- Dig Deeper: When tackling problems, we dig to the root cause to understand why they exist. A quick fix today can become a breaking point tomorrow.
- Analyse then Automate: We are a data-driven company. We track and automate to ensure we know where we are headed and ensure there is a clear road ahead.
- Compete to Win: We hustle and innovate with our teammates and partners to ensure competitiveness. We want to win every Deel, everywhere.
- Organize and Share: We are organized and efficient. We structure and share information across the organization. Knowledge and its transferability are key to scale.
- Thoughtful Frugality: We treat the company's resources like our own. We put the company's best interest first when making decisions.
Company HQ
Mid-Market, San Francisco, CA
Founders
Alex Bouaziz
(CEO)Previously a Researcher in Environmental Engineering at Imperial College London. Co-Founder and former CEO of Lifeslice.
Shuo Wang
(CRO)Previously a Researcher at MIT Newman Lab. Co-Founder and former CTO of Aeris Cleantec.
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