Principal People Partner, Dojo
2+ days a week in office
We empower businesses to thrive in the experience economy.
Open for applications
We empower businesses to thrive in the experience economy.
1001+ employees
Open for applications
2+ days a week in office
1001+ employees
Company mission
To empower businesses to thrive in the Experience Economy, by creating the tools and technology that turn transactions into meaningful relationships.
Role
Who you are
- Strong experience in a strategic HR role, working directly with senior-level leaders in technology, data or product
- Forward-thinking relationship builder, coach and advisor, willing and confident to challenge the status quo or a people leader’s approach!
- Strategic thinking and analytical skills to help you design and deliver people initiatives which align to the business goals and continuously evaluate priorities and act accordingly
- Experience from a mid-large business with 1500+ employees - you need to have experience of what great looks like
- Strong understanding of org design in a tech function
- Comfort with ambiguity and a fast paced environment - not all of our problems are defined, nor all our processes built out and things change quickly
- A practical ‘hands on’ approach and happy to roll up your sleeves
- High curiosity and are a self starter, with a proactive can-do attitude
- Strong HR expertise, preferably a relevant HR degree or Chartered CIPD qualified
- Experience in a fast-growth scale up would be great, but isn’t a must!
- You’re curious. You have a real desire to learn and create
- You’re relentless. You keep going even when it’s easier not to
- You’re customer-obsessed. You know how important customers are to what you do
What the job involves
- We are looking for a Principal People Partner to join our team, reporting to the Director of People and Talent
- You will be a trusted strategic partner and coach to our most senior leaders in our Technology, Data and Product organisation based in London
- Provide expert advice, challenge, guidance and support to enable our senior leaders to lead their business and teams through growth and change
- You’ll understand the critical business priorities, build organisational and people capability, and partner with senior leaders and centres of expertise to identify and deliver People initiatives that support the business as it continues to scale-up whilst fostering our unique and special culture
- You’ll always adopt a people-centric and inclusive approach
- Our people are our customers, and as a people partner you help to foster belonging and engagement for everyone
- At Dojo, we constantly iterate - listening closely to our customers and making improvements based on their feedback
- Partner with senior leaders to align on key people priorities and support the delivery
- Advice, coach and challenge senior leader to expand their people leadership mindset, skills and behaviours
- Use people data (e.g. engagement survey, DEI data, performance data, attrition metrics or qualitative data) to proactively identify opportunities and problems, and work together with senior leaders and People Centre of excellence to formulate and implement solutions and measure their impact
- Partner with senior leaders to ensure optimal org design and effectiveness - query new roles as they arise, question where they fit in and ensure all headcount plans are carried out to plan
- Support our leaders on key People processes, e.g. engagement survey feedback, promo cycles, talent reviews
- Manage ER cases involving senior employees
- Be a leader in the People team - Support People Partner colleagues and provide leadership for our People Advisor
- Support on any other people team work streams and ad hoc projects as needed
Salary benchmarks
Our take
Dojo has been around for over ten years, after starting in 2009. In that time they have very much established themselves as a go-to partner for small businesses using card payments, allowing them to take control over the end-to-end payments process.
Their customer first strategy has made them a market leader, meaning they are handling more than £20bn in transactions each year. Since launching Dojo has grown to team of more than 950 and they have opened offices throughout the UK. The company has become profitable, and in the year ahead are looking to grow the team further and expand internationally, including in Ireland, Spain, France, and Italy.
The payments platform sector has become increasingly competitive as more and more entries to the market are trying to find niche spaces to play in. However, Dojo have not only established a foothold but have managed to grow their small business clientele over the years. They have set themselves apart with their customer-first approach, building their product specifically to address the needs of customers and continuing to keep customers at the centre of every decision.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
41% female employees
21% employee growth in 12 months
Company
Employee endorsements
Supportive management
"Management goes to great lengths to make sure we have what we need to succeed - training, projects which support personal growth, informal sessions,..."
Company benefits
- Private medical, dental, and life assurance
- 6 months paid maternity leave and 10 weeks paid paternity (baby bonding) leave
- Employee assistance programme, mental health champions, and our mental health support platform, Spill.
- Peppy, a specialist health app that provides support for your health, including menopause, fertility, women’s health, and men’s health
- GymFlex and Fitness classes
- 25 days holiday, and we'll increase this one day for each year you're at Dojo
- Holiday trading, up to 5 days per year
- Birthday Leave
- 4 weeks fully paid sabbatical after 4 years of continuous service
- Women in Leadership Mentorship Programme
- Learning & Development opportunities with Career Pathways
- Cycle to Work Scheme
- Electric car leasing
- Charitable giving
- Dojo socials
- Dog friendly offices
- In-office barista
Company values
- Customer Obsessed - We focus on the details to help customers thrive
- Curious - We have an insatiable to desire to learn and innovate
- Relentless - We persevere even when it’s easier not to
Company HQ
Paddington, London, UK
Articles
Founders
Jan Farrarons
(Co-founder)Was a Director of Global Payments inc before founding JudoPay, Capital on tap and Paymentsense
George Karibian
(Co-founder)Serial entrepreneur. Also founded Euroffice, XLN Telecom, Capital on Tap and Judo Payments
Diversity & Inclusion at Dojo
- Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo.
- Our employee-led communities, including The Black Experience, Women at Dojo, and Pride at Dojo, exist as safe spaces of respect and privacy led and driven by individuals rather than the People Team. Anyone can set one up.
- We partner with ColorInTech & Black Tech Fest to ensure wide access to talent.
- Learn more about Diversity, Equity, and Inclusion at Dojo at https://www.dojo.careers/our-culture/diversity-equity-inclusion/
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