Senior Product Designer, Amazon

Goodreads Design & User Research

$127.1-211.6k

iOS
Android
Figma
Senior and Expert level
San Francisco Bay Area
Amazon

The largest online retailer and technology provider

Open for applications

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Open for applications

$127.1-211.6k

iOS
Android
Figma
Senior and Expert level
San Francisco Bay Area

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.

Role

Who you are

  • 7+ years of design experience
  • Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
  • Experience in delivering design solutions for projects of large scope and complexity
  • Experience designing in an agile development environment
  • Adept at designing and prototyping in Figma and other modern design tooling

Desirable

  • Experience working with stakeholders to plan and execute programs that are strategic in nature
  • Experience with UX design of complex workflows
  • Knowledge of best practices for information architecture and design
  • Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
  • Experience designing cross-surface with an emphasis on mobile (Desktop, Responsive, iOS, Android)
  • Experience with facilitating and participating in design workshops and sprints
  • Skilled at prioritization, planning work and capacity
  • Excellent written and verbal communication skills
  • Experience working in large, matrixed organizations

What the job involves

  • As a Senior UX Designer at Goodreads, you’ll work in a highly collaborative environment with product management, engineering, data science, editorial, brand marketing, operations, and design to understand and deliver experiences that delight our community of readers
  • You’ll design experiences that help our members find books they'll love and get more out of them, and enables authors, publishers and advertisers to connect with our audience of engaged readers
  • You'll Design ways to enhance our customer’s ability to discover books, track their reading life, and develop their reading identity in a way that delights them, wherever they are
  • Relentlessly simplify and distill complex processes into intuitive and elegant solutions
  • Proactively plan ahead, look around corners, and effectively partner with design, product, and engineering counterparts to prioritize work, resolve issues, and remove roadblocks
  • Partner with product management, engineering, and design to define roadmaps and prioritize requirements
  • Advocate for design by sharing your work and presenting cross-functionally, while being able to precisely articulate design rationale
  • Use data and customer insights to confidently defend design solutions with senior leaders
  • Lead cross-team conceptual development; work across multiple organizations to identify overlaps and efficiencies in design and product thinking
  • Lead brainstorming and critique sessions that foster big thinking while raising the bar on the details
  • Bring deep expertise in UX design (frameworks, interaction models, prototypes, research), helping team members weigh the impact and tradeoffs of decisions, and seeking input where needed to drive alignment
  • Use systems-level design thinking to drive accessible and scalable design solutions
  • Create flows, wireframes, design mockups, rapid prototypes to effectively conceptualize, prove out, and deliver on exceptional product experiences
  • Drive user research projects to develop the understanding of the customer and validate design choices before and after development
  • Give and solicit feedback from other designers to continually raise our bar for quality
  • Hire, coach, and support a multi-disciplinary design team; act as a role model, mentor, and motivator in creating a diverse and inclusive working environment
  • In this role, you will help the team define a vision for growing our business and continually identify new opportunities to deliver value to all of our customers - readers, authors, and publisher/advertiser partners
  • You will be responsible for customer experiences from our reading challenge, book shelving and tracking, reviews and ratings, to integrations with world-class Amazon products, Kindle, Audible, and more
  • You’ll design across all touch points including web, iOS and Android apps, and emails
  • You’ll be joining the Design Team at Goodreads
  • Product Design at Goodreads brings together the practices of information architecture, interaction design, visual design, and related disciplines into a single, user-centric design role
  • Our designers translate user insights and business needs into product experiences that delight, generate visual concepts that exceed expectations, and work with developers to deliver those concepts with a high level of quality

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

Steph headshot

Steph

Company Specialist

Insights

Some candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
  • Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
  • Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
  • Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
  • Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
  • Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
  • Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
  • Amazon Care's virtual services are available in all 50 states, and in-person care is active in Seattle, Washington, D.C., Arlington, Baltimore, Boston, Dallas, Austin, and Los Angeles, with 20+ more markets coming online in 2022 alone
  • 20 weeks of paid leave to birthing mothers and six weeks for parents who adopt

Company values

  • Customer obsession rather than competitor focus
  • Passion for invention
  • Commitment to operational excellence
  • Long-term thinking

Company HQ

South Lake Union, Seattle, WA

Leadership

Jeff Bezos

(Founder & Executive Chairman)

Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.

Andy Jassy

(President & CEO)

Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.

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