• Curious, continually learning, analyzing, and questioning the status quo
• Self-driven, motivating yourself to complete your work and continually grow
• Collaborative when planning, designing, and building with others
• Agile and comfortable with building incrementally in a fast-paced environment
• A problem solver, knowing when to focus mitigation of impact versus addressing the root cause
• An excellent communicator who can write for and talk to both technical and non-technical people
• A fast learner who can learn new technologies, systems, and processes on-the-fly
• Inclusive when building solutions and working with colleagues
• Working in IT on a small team as an administrator, engineer, or similar role for 4+ years
• MacOS endpoint administration (e.g., Jamf, Kandji)
• Identity and Access Management platforms (e.g., Okta, Onelogin)
• Supporting A/V and meeting technology (e.g., Google Meet Hardware, Zoom Rooms)
• Automation using low code / no code platforms (e.g., Zapier, Workato, Tray.io)

Desirable

• We are seeking a talented and motivated IT Engineer to join our team to manage our IT infrastructure and support our team of 300+ employees
• As an IT Engineer at Tulip, you will be responsible for ensuring the reliability, security, and scalability of our technology systems while providing exceptional technical support to our employees
• Your position will be in our Global HQ, but your work will enable Tulipians working around the world
• Administration and support of IT infrastructure, including endpoint management, networking, productivity systems, and other SaaS Systems
• Automating Identity and Access Management, including user accounts, permissions, and access controls to ensure security and compliance with company policies and regulations
• Executing technical projects on the IT roadmap (e.g., SSO integrations, onboarding and offboarding automation)
• Developing and maintaining IT documentation, including network diagrams, system configurations, and standard operating procedures
• Desktop support for the Somerville team when remote support from Budapest isn’t possible
• Key Collaborators: IT, Operations, People Ops