Senior Account Manager, Amazon

B2B Marketplace

Salary not provided
SQL
Excel
Senior level
London
Amazon

The largest online retailer and technology provider

Job no longer available

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Job no longer available

Salary not provided
SQL
Excel
Senior level
London

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.

Role

Who you are

  • Amazon is looking for a customer-obsessed Strategic Account Managers with a thorough understanding of the Amazon Marketplace to help shape the future of our 3rd party marketplace
  • The ideal candidate will be highly organized and have a demonstrated track record of successful account and project management, juggling multiple projects with competing deadlines, and using data to identify and prioritize opportunities
  • He/she is an expert in Amazon Marketplace selling. He/she is analytical, enthusiastic, self-motivated, detail-oriented, customer-focused, and has strong persuasion skills with the ability to deliver recommendations with authority and influence senior decision makers
  • Bachelor’s degree or equivalent
  • Strong background in account management (sales), category, finance or product management, along with related business experience
  • Excellent analytical and data-mining aptitude, coupled with strong Microsoft Excel skills
  • Strong verbal and written communication skills
  • Proven track record collaborating successfully with internal and external partners
  • Ability to thrive in a fast-paced environment and to deal with ambiguous problems
  • Ability to think both strategically and tactically with strong attention to detail
  • Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent

Desirable

  • Strong ownership and bias for action
  • Data mining skills (SQL)
  • Meticulous attention to detail
  • Strong analytical orientation
  • Experience in consulting and/or retail/consumer products industries
  • Delivered results with a strong entrepreneurial spirit
  • Knowledge of procurement and source to pay methods at small and medium businesses
  • Experience influencing at all levels within an organization, particularly at the executive level
  • Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent

What the job involves

  • Manage a portfolio of existing strategic accounts against a set of output and input goals by driving the B2B flywheel levers
  • Help improve business processes and make us more effective in supporting our selling partners
  • Work on projects to improve the long term business customer experience and grow the Amazon Business marketplace
  • Operating in a fast-moving and challenging environment, Amazon’s high performance bar requires that you are self-motivated and target driven, skilled in predominantly phone based account management, can work autonomously and take full control and responsibility for achieving your targets

Salary benchmarks

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

Steph headshot

Steph

Company Specialist

Insights

Some candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
  • Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
  • Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
  • Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
  • Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
  • Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
  • Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer

Company values

  • Customer obsession rather than competitor focus
  • Passion for invention
  • Commitment to operational excellence
  • Long-term thinking

Company HQ

South Lake Union, Seattle, WA

Founders

Jeff Bezos

(Executive Chairman)

Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.

Andy Jassy

(President & CEO (not founder))

Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.

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