Digital Sales Support Assistant, Clear Channel
£25.8-29.6k
+ Quarterly sales Incentive – 15% OTI
3+ days a week in office
OOH media owner
Be an early applicant
OOH media owner
201-500 employees
Be an early applicant
£25.8-29.6k
+ Quarterly sales Incentive – 15% OTI
3+ days a week in office
201-500 employees
Company mission
Clear Channel's mission is to create the future of media through its OOH advertisement platform.
Role
Who you are
- As this is a support role it's vital that you're highly organised with excellent attention to detail and clear communication skills. You'll be confident in building client relationships and have a helpful customer centric attitude
- You'll be comfortable with data and have an analytical approach with good problem-solving skills. Efficiency, accuracy, flexibility and great communication are key to success
- Above all, you want to be part of a collaborative team and are willing to get stuck in, occasionally when deadlines are tight you may be asked to work hours outside of your normal contract to help get things gone
What the job involves
- As a Digital Sales Support Assistant you’ll be supporting the sales function; ensuring the sales process runs seamlessly from booking through to displaying. Managing multiple tasks effectively and juggling priorities are critical in the role to ensure delivery of team and business goals
- As our business becomes increasingly digital, this role is key in ensuring we are able to deliver exceptional customer service in a fast paced, frequently changing environment
- Developing a thorough understanding of the digital creative process, content formats (file types, set up, coding etc), content production (compression), and delivery
- Ensuring that all relevant processes and procedures are adhered to and completed on schedule and to Clear Channel standards, whilst supporting the Digital Content and Sales Support functions
- Ensuring that all content is displayed to a high standard, including chasing for, and uploading digital content, loading, scheduling, and re-coding images
- Updating and monitoring digital requests and queries for internal and external use, and liaising with the Sales teams / Creative agencies / Specialist /Clients, on outstanding content across all digital formats, to maintain and update Content names and Content data on the relevant systems
- Coordinating communication between Sales, Development and Operations teams to ensure the booking process runs efficiently from booking through to displaying, ensuring a seamless service for clients
- Building and maintaining relationships with key clients and contacts, including digital creative and production agencies
- Follow up on customer queries, ensuring they are handled in a professional and timely manner, and are escalated where necessary
- Coordinating communication between Sales and Operations teams to ensure the booking process runs efficiently from booking through to displaying, ensuring a seamless service for clients
- Working closely with the Campaign Planning team, to identify any issues and discuss development ideas
Salary benchmarks
Our take
OOH (Out of Home) advertisement is one of the oldest yet most effective forms of brand marketing, and the industry is still experiencing innovation due to data-driven approaches and digital signage. However, securing OOH advertisement real estate can be tough, requiring businesses to source deals and communicate with commercial landlords & local authorities.
Clear Channel partners with commercial landlords, infrastructure providers, and local authorities to offer seamless advertisement experiences to its clients. The company focuses on offering digital billboards and posters, providing five different models depending on the campaign scale.
Whilst Clear Channel will face stiff competition from other UK-based OOH media owners, the company has been smart to form partnerships with commercial landlords and other relevant parties, acting as a middleman. The company also shows promise to increase access to OOH advertisements with its varied pricing options, overall making it easier for brands of any scale to reach offline audiences.
Steph
Company Specialist
Insights
Company
Company benefits
- Time for you - We give you 25 days holiday per year to put your feet up. And we’re known to give an extra day off over Christmas too
- We’ve got your back - Sometimes life has its challenging moments and at those times we want to make things a little easier for you by providing you with income protection and life insurance schemes
- Saving for your future - Matched company pension contributions of up to 8%, to help you save for later in life
- The way we work - We offer flexibility to get the right balance of time in the office and time at home to suit your job. And we trust our people to shuffle their hours earlier\nor later around commitments both at work and at home. Our field-based teams have lots of freedom to decide work patterns, around some key days and times
- Your wellbeing matters - You'll have access to the Simplyhealth medical plan, an Employee Assistance Programme and the BUPA Menopause programme to look after your physical and mental wellbeing
- Pay it forward - We’re a charitable bunch, which is why we offer volunteering opportunities and charity days to give back to the communities we live and work in
- Commuting made easier - Whichever way you choose to travel to work, whether you cycle or jump on the train, reap the benefits of season ticket loans and Cycle to Work schemes
- Every little helps - We’ll help you save money with discounts and deals for a whole range of stores, restaurants and gyms through our employee reward scheme
- Work hard, play hard - Who doesn’t love a social event? We run lots of socials and numerous activities throughout the year (when we can), including summer and Christmas parties, sports clubs and BBQs. During the pandemic we have been connecting virtually though engaging talks and fun virtual sessions
Company values
- A bold mission - We have a bold mission. We’re Creating the Future of Media
- Clear Channel Values - Values that drive us forward
- Inclusive, Ethical, Empowering - We’re all equal, and we’re all different
- We're Listening - A culture to thrive in
Company HQ
Soho, London, UK
Articles
Leadership
Justin Cochrane
(CEO)Experience as Senior Risk Analyst for Bank One. Director of International Finance for Clear Channel Outdoor from 2001 to 2010.
Diversity & Inclusion at Clear Channel
- At Clear Channel we believe in fairness and as an equal opportunities employer we work hard to foster an inclusive environment, a place you can truly be yourself and be treated fairly. We focus purely on skills and behaviours so if you'd like the opportunity to help us create the future of media, out of home, we'd like to hear from you.
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