• We’re looking for someone who is a builder, not an optimizer
• You’re the type of person who pushes others out of their comfort zone, and you get gratification from showing how social media advances business goals
• To that end, it’s important that you understand Ramp’s business and can tie social media to the company's needs
• While the ideal candidate will have a solid understanding of social’s role in brand building and lead gen, the primary spike we’re looking for is on the brand side of the house
• That’s because there will be a large opportunity to experiment within this role and create a standout brand
• You must be comfortable and confident with all audiences
• 7+ years experience in social media, with some of this for a B2B brand
• Experience using social media tools (e.g., Sprout Social, Sprinklr) and content production tools (e.g., Figma)
• Understanding of social media success metrics; ability to present and analyze these metrics to the broader organization
• Strong attention to detail and data-oriented mindset

Desirable

• We’re looking for our first social media hire at Ramp, reporting to the Head of Communications
• This role comes with a lot of freedom and responsibility
• You’ll be able to build from the ground up and take ideas from concept to reality
• Our leadership team understands the strategic value of social media, and that will give a lot of levers to pull for someone looking to flex their creativity
• You will also play an important role in communicating to our customers and key stakeholders within the company
• Company Brand
• Own key social channels - X, LinkedIn, Instagram, Facebook, YouTube
• Partner with internal teams on strategies to engage customers, talent, and key influencers on social
• Build Ramp’s editorial calendar across channels. Implement creative strategies to grow engagement and reach
• Executive Profiles
• Together with the rest of the Communications team, support senior executives with their personal social platforms
• Identify and surface reactive opportunities that align with the executive’s priorities and profiles
• Strategy and Operations
• Create and lead Ramp’s social media strategy, inclusive of budget, measurement methodology, and support needs
• Build out the necessary frameworks for the function and company. Examples may include: social media guidelines for employees, social intake forms, social brand voice, etc
• Work with Design to create a process for visual content that maintains brand consistency but allows for quick turns
• Establish and track against social metrics to gather insights, iterate, and report to back the broader team
• Community Monitoring
• Work in collaboration with internal teams to flag issues as they arise on social. Establish a process to streamline this throughout the organization