Staff Product Manager, Vendr
Seller Experience
Salary not provided
Productboard
Senior and Expert level
Remote in US
More information about location
SaaS buying platform
Job no longer available
SaaS buying platform
201-500 employees
B2BEnterpriseMarketplaceInternal toolsProcurement
Job no longer available
Salary not provided
Productboard
Senior and Expert level
Remote in US
More information about location
201-500 employees
B2BEnterpriseMarketplaceInternal toolsProcurement
Company mission
To change how companies find, buy, and manage SaaS.
Role
Who you are
- At least 8 years of experience in product management, with at least 5 years of direct experience operating as PM for a multi-sided marketplace
- Deep familiarity with multi-sided marketplace mechanics including platform mechanics, seller value proposition, revenue models, partnership models, and network effects
- Prior experience in supplier relationship management, procurement, or operations in a B2B context is essential. Experience working with multi-sided marketplaces in a B2B SaaS context is an absolute must
- Experience utilizing the Jobs to Be Done framework, writing PRDs, and leveraging ProductBoard (or equivalent) for advanced prioritization modeling is a must
- Startup experience, with a proven track record of delivering successful products in a fast-paced environment. Experience as a startup founder is a huge plus
- Strong analytical skills, with the ability to use data to drive decision-making
- Ability to deliver an exceptional product experiences. You have tight relationships with product designers and can help support, promote, and recognize great UX
- Excellent communication skills, with the ability to articulate complex ideas to both technical and non-technical stakeholders
- Incredibly strong attention to detail, with the ability to prioritize and manage multiple projects and stakeholders simultaneously
- As the ideal candidate, you possess a strong product vision and the initiative to act on it. You act with urgency because speed is a massive competitive advantage
- You love to “start with why”, obsess over customers, focus on data-driven decision making, make calculated bets, collaborate tightly with colleagues, manage stakeholder expectations, develop validated backlogs, produce clear requirements, and work tirelessly to deliver measurable customer impact
What the job involves
- As the product leader for our Seller Experience team, you will be directly responsible for assuring that we successfully deliver critical value to Sellers in our multi-sided marketplace model
- You are squarely focused on onboarding, activating, and retaining Sellers by providing them with the capabilities, data, and intelligence capabilities they require to claim Vendr as a critical component of an effective sales motion
- In partnership with business development stakeholders, you will be directly responsible for getting our Suppliers hooked on the value of Vendr in 30 days or less
- The Senior Product Manager reports to the Director of Product
- Product Strategy: Understand our market, the competitive landscape, the gaps and opportunities in our product experience, and assess emergent opportunities, growth options, and performance bottlenecks. Connect corporate strategy to product objectives that deliver features and capabilities that maximize customer value
- Roadmap Development: Produce an objective-aligned roadmap that can be vetted by executive management and shared with the entire company on a quarterly basis. Clarify dependencies across teams and the impact they may have on delivery timelines
- Feature Prioritization: Provide an evidence-based backlog of customer Jobs to Be Done, combining customer impact scores, growth and retention drivers, objectives, confidence levels, and more. Prove your prioritization and project ROI with management
- Process Adherence: Ensure that you are well-integrated into the established product process, following our standards with a high attention to detail. Advocate for changes that help PMs, engineers, and UX work together to efficiently deliver an exceptional experience
- Product expertise: Establish and maintain a comprehensive understanding of Vendr’s entire platform in order to identify, propose, and help direct product improvements. Be capable of expertly providing product demonstrations to customers and internal teams
- Cross-functional collaboration: Regularly sync with the EM and Design lead on your team along with other key stakeholders across the organization to understand cross-functional strategy, discover blockers, manage quality, and ensure effective prioritization and delivery
- Product measures: Help define and manage key performance indicators for your functional area. Work with the data team to create analytics dashboards that measure your progress. Support the creation and execution of OKRs and report back measurable impact
- Customer Obsession: Directly participate in customer and prospect calls to keep a pulse on product sentiment, and to help identify and prioritize opportunities. Capture as much signal as possible, and groom candidate feature ideas in our public portal for customer feedback
- Drive impact: Ensure you understand customer pain points and create product experiences that solve the JTBD. Make the most effective decisions possible when prioritizing our investment so that new capabilities contain relevant enhancements that deliver measurable customer impact
Our take
For enterprises, purchasing software is often a drawn-out and expensive process involving multiple stakeholders and salespeople. Vendr has built a platform that allows businesses to purchase software using software. The aim is to make enterprise software purchases as easy as consumer product purchases.
It's a lucrative business, not just because of the proliferation of B2B SaaS tools, but also because of the revenue potential: Vendr charges its customers between 1% and 5% of its software spend that it manages. This model works for Vendr and its customers, as the latter will typically save significantly more than this by using Vendr.
Vendr has already supported an impressive set of customers, including Canva, Grammarly, GitLab, Brex, HubSpot and InVision. An example of its commitment to improvement is in the launch of Vendr 2.0, that combines its SaaS purchasing and management products to give enterprise customers enhanced visibility into software purchase and use, allowing them to reduce overspend and purchase better software faster and cheaper.
Kirsty
Company Specialist
Insights
Top investors
Company
Funding (last 2 of 5 rounds)
Jun 2022
$150m
SERIES B
Feb 2022
$66m
LATE VC
Total funding: $282m
Company benefits
- Medical, dental & vision: We offer competitive medical, dental, and vision insurance which includes 100% employer paid premiums and an HSA contribution.
- Time off & hybrid work: We encourage flexibility and rest, including unlimited PTO, a WFH stipend, the option to work from our Boston and Charleston offices whenever, an annual company-wide week-long shutdown in July, 12 paid company holidays, and more.
- Mental health & wellbeing: The wellbeing of our team is critical to our success, which is why we offer a wellness/gym reimbursement, a paid Calm app subscription, virtual “Wellness Wednesday Yoga” sessions, and more.
- Parental leave: We offer biological, adoptive, and foster parents paid time off to spend quality time with family.
- Retirement planning: We want planning for the future to come easy so we provide a 401k with a 4% match.
- Growth & development: You'll have access to an annual education reimbursement, success guides, and our manager training and enablement program.
- Culture & workplace: We are a remote-first company and love to get together for in-person events to strengthen relationships.
Company values
- Kindness-as-a-Service: We strive to be friendly, generous, candid, and considerate in all of our interactions, specifically those that can evoke a lot of emotion, like a negotiation. We keep others top of mind with everything we do, and we believe it is unkind to sugarcoat truths.
- Create fair playing fields, everywhere: We believe that opportunity is abundant, as long as we create a world in which everyone plays by a fair set of rules. We believe in identifying what playing fields are unfair, and working to change them. When the fields are fair, excellence becomes clear – and clearly rewarded.
- V is for velocity: Our bias is always toward speed in the right direction. We prioritize shipping over polishing. We know that the best way to move fast is for everyone to feel ownership and autonomy over their work.
- Pursue truth: We care more about what is right than who is right. We have the curiosity to want to seek out truth. We pride ourselves on being data-informed and work to share data wherever and to whomever it may help.
Company HQ
Back Bay East, Boston, MA
Articles
Founders
Ryan Neu
(CEO)Prior to founding Vendr, Neu was head of Enterprise Sales for InVision and Director of SMB Sales for HubSpot.
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