Staff Program Manager, Airbnb

Team Effectiveness - Tech

$150-191.5k

Senior and Expert level
Remote in US

More information about location

Airbnb

Community marketplace for holiday accomodation

Job no longer available

Airbnb

Community marketplace for holiday accomodation

1001+ employees

B2CHospitalityB2BTravelMarketplaceSharing Economy

Job no longer available

$150-191.5k

Senior and Expert level
Remote in US

More information about location

1001+ employees

B2CHospitalityB2BTravelMarketplaceSharing Economy

Company mission

To create a world where anyone can belong anywhere.

Role

Who you are

  • The ideal candidate is confident in their ability to develop scalable learning experiences that drive overall growth and development
  • 8+ years of experience guiding strategy and execution in an L&D or HR program/project management role
  • Success building and implementing programs and processes, and operational plans
  • Demonstrated ability to manage several programs and initiatives at once, executing against a broad roadmap
  • Excellent communication skills, with experience marketing and branding learning initiatives
  • Demonstrated ability to build trusted relationships across a diverse range of stakeholders and cross-functional partners
  • Knowledge of team effectiveness research and strategies
  • Knowledge of learning science and learning experience design
  • Data-driven approach to evaluating and measuring learning experiences
  • Excellent interpersonal skills, including written and verbal communication skills
  • Excellent presentation skills, with an ability to adapt content and conversations to meet the target audience
  • Ability to proficiently use presentation technologies, google apps and spreadsheets
  • Consultative and collaborative skills, comfort partnering with stakeholders, SMEs, senior leaders and external consultants
  • Experience working with learning vendors and curation
  • Exceptional understanding of Technology and Engineering organizations and how they operate
  • Experience with learning certifications such as StrengthsFinder, Insights, DiSC, Situational Leadership etc is a plus

What the job involves

  • The Staff Program Manager will play a key role in executing our Team Effectiveness programming and other manager development programs as needed
  • Key to success will be the ability to synthesize a range of concepts into unified experiences, to establish systems and processes, and to deliver top notch program management and metrics
  • Collaborate on and develop program strategy for various team effectiveness initiatives with other Technical Learning & Development team members
  • Partner with other members of the Tech Learning & Development team, engaging our Learning Scientist, Facilitators and Operations Specialist to deliver programming
  • Contribute to operational excellence by optimizing, identifying and recommending methods to streamline processes, tools, templates and scale communication channels
  • Develop project plans and communication plans
  • Create training materials, slide decks, job aids, and other assets
  • Coordinate in-person and virtual logistics for learning and events, coordinating course enrollment and materials
  • Measure, track and analyze the effectiveness of initiatives and programming using data to drive decisions
  • Build trusted relationships with senior business leaders across multiple groups and geographies
  • Partner with stakeholders, SMEs, senior leaders and external consultants

Our take

When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.

Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.

Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.

Kirsty headshot

Kirsty

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

25% employee growth in 12 months

Company

Funding (last 2 of 10 rounds)

Apr 2020

$500m

GROWTH EQUITY VC

Mar 2017

$447.8m

SERIES F

Total funding: $3.8bn

Company benefits

  • Paid volunteer time
  • Health food and snacks
  • Generous parental and family leave
  • Learning and development
  • Annual travel and experiences credit

Company values

  • Champion the Mission: We’re united with our community to create a world where anyone can belong anywhere
  • Be a Host: We're caring, open, and encouraging to everyone we work with
  • Embrace the Adventure: We’re driven by curiosity, optimism, and the belief that every person can grow
  • Be a Cereal Entrepreneur: We’re determined and creative in transforming our bold ambitions into reality

Company HQ

Showplace Square, San Francisco, CA

Leadership

Brian Chesky

(Co-Founder & CEO)

Previously an Industrial Designer, studying at Rhode Island School of Design.

Nathan Blecharczyk

(Co-Founder & CSO)

Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.

Joe Gebbia

(Co-Founder)

Also studied Industrial Design at Rhode Island, and previously founded various design-related startups

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