Senior Payroll Analyst, ServiceTitan

$72-103k

Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location + Annual bonus + Equity

Excel
JIRA
Senior level
Remote in US
ServiceTitan

All-in-one operating platform for trades

Job no longer available

ServiceTitan

All-in-one operating platform for trades

1001+ employees

B2BHome improvementReal EstateSaaS

Job no longer available

$72-103k

Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location + Annual bonus + Equity

Excel
JIRA
Senior level
Remote in US

1001+ employees

B2BHome improvementReal EstateSaaS

Company mission

To serve the men and women of the field services trades with the tools, training, and support to build their businesses and achieve all their goals.

Role

Who you are

  • 5+ years of payroll experience
  • Proficient with Workday including report generations, Excel and Google Docs
  • Ability to solve complex problems in a fast-paced environment and work independently and efficiently under pressure and meet
  • The deadline
  • Exceptional organizational skills, detail-oriented, strong focus on data accuracy, high sense of urgency, and a strong work ethic
  • Familiar with the Payroll Accounting process
  • Perform analysis of Payroll issues
  • A minimum of 3+ years of end-to-end Workday experience, most recently in a Senior Payroll, SME level, preferably
  • Process payroll greater than 2500+ employees US and international
  • Knowledge of the payroll function including, but not limited to, payroll interface, section 125, payroll processing, tax compliance,
  • Effective resource planning to maximize the productivity of resources
  • Take ownership for resolving issues that arise and use the experience as an opportunity for the collective team Strong customer orientation with excellent verbal and written communication skills to partner and build collaborative working

Desirable

  • Workday HCM / Payroll
  • Workday Payroll, Absence and/or Time Tracking experience
  • Multi-state tax knowledge
  • Strong problem-solving and troubleshooting skills with the ability to exercise best practice
  • Think analytically and can effectively apply logic to solve problems
  • Excellent communication skills, both verbal and written, and can clearly articulate complex messages and requirements

What the job involves

  • Process full payroll cycle (e.g., day-to-day operations, regular bi-weekly, off-cycle payroll process for multi-states US using Workday Payroll/HCM
  • Process equity stock transactions using EIB load
  • Prepare payroll validation & reconciliation, and audit regular payroll processing activities
  • Review & process timekeeping records
  • Prepare custom reports following each pay period
  • Prepare all termination and manual checks
  • Manage garnishment(s) procedures
  • Researches and resolves escalated payroll issues to correct inaccuracies, including processing adjustments and on-demand reconciliations
  • Manage the JIRA case ticketing system and provide exceptional support to all associates
  • Partner with HR for people data, compliance updates, and reporting
  • Other various duties which assist the accounting/finance group can also be assigned
  • Partner with the internal team to test new setup, and system enhancements within the Workday environment
  • Ability to prioritize and complete requests and assignments in a timely manner
  • Support along side with Payroll Analyst to process Canada and PEO payrolls

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

ServiceTitan’s software is purpose-built for trades businesses, providing a wide range of tools needed to seamlessly manage their back office and customer experiences, to power business growth.

The rising demand for home services across the country helped shine a spotlight on the lack of modern software for trades, ServiceTitan answered this call for innovation providing support to 11,800+ customers across 10 trades.

2021 saw the company reach a $9.5 billion valuation, however, in the last few months of 2022, there was talk of raising additional funds in traditional equity - as opposed to debt-like funding- which could result in a 20% lower valuation.

That said, the company is showing no sign of slowing, acquiring two more companies in 2022, and is eyeing an IPO off the back of reaching Series G in funding rounds. In addition, the company launched its next-generation operating system, Titan Intelligence, providing a suite of AI-based solutions. ServiceTitan is well set to experience further growth.

Insights

Top investors

Few candidates hear
back within 2 weeks

18% employee growth in 12 months

Company

Funding (last 2 of 9 rounds)

Nov 2022

$365m

SERIES H

Jul 2021

$200m

SERIES G

Total funding: $1.5bn

Company benefits

  • Flexible time off
  • Fully paid individual medical, dental, and vision coverage
  • Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
  • Tax free savings via HSA, FSA, and Dependent Care FSA
  • 401(k) match
  • Personal development programs and annual learning budget
  • Medical plan with up to $20,000 in fertility coverage
  • Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
  • Adoption support including reimbursement of up to $20,000
  • Bereavement leave for loss of a pregnancy or loved one
  • Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more

Company values

  • Be unapologetically you
  • Bring your best
  • Make bold moves
  • Keep it human
  • Work your way

Company HQ

Downtown, Glendale, CA

Founders

They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.

Vahe Kuzoyan

(President)

Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, working to present as President.

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