Operator, Athelas

• We provide comprehensive training, so no previous billing experience is necessary
• Educational Background: Associate degree (AA) required; Bachelor's degree preferred in office management, business administration, or a related field
• Technical Proficiency: Experience in Microsoft Excel and Google Sheets, including advanced functions such as pivot tables and vlookups; familiarity with EHR/EMR systems a plus
• Communication Skills: Excellent verbal and written communication abilities for effective interactions with various stakeholders
• Time Management: Proven ability to efficiently manage time, prioritize tasks, and meet deadlines in a fast-paced environment
• Problem-Solving: A proactive approach to problem-solving with strong decision-making capabilities
• Comfortable with using Excel on a day-to-day basis (e.g. pivot tables, etc.)
• This full-time position operates from 10:00 AM to 6:30 PM, Monday through Friday

• As an Operator you will be a vital part of our Revenue Cycle function at our Mountain View, CA location
• This role presents a remarkable opportunity for growth within the Operations team working on the medical billing sector
• Data Management: Oversee the collection, entry, and analysis of data essential for claim submissions, reconciliations, and denials. Ensure accuracy and completeness of all processed data
• Problem Resolution: Identify and address discrepancies in data. Communicate effectively with necessary parties to resolve issues quickly, maintaining workflow efficiency
• Professional Communication: Maintain regular and professional interactions via phone with patients, insurance representatives, and healthcare providers, ensuring courteous and efficient communication
• Team Collaboration: Work closely with operations leaders to ensure seamless data processing and accurate reporting, contributing to operational excellence
• Growth Opportunity: Learn operational processes and gain knowledge of healthcare related technologies to grow with the company!
• This full-time on-site position operates at Mountain View, CA, from 10:00 AM to 6:30 PM, Monday through Friday

Total funding: $156.2m

Gathering data on patients is vital to provide healthcare workers with the information that they need to reduce repeat hospitalizations, but retrieving such data requires patient monitoring through expensive medical equipment. This ultimately reduces spaces in hospitals and clinics when patients could otherwise be cared for from home, presenting an increased demand for remote patient monitoring (RPM) technology.