Sales Engineer, LogRocket

Salary not provided

Stock options available

React
AWS
Redux
Mid level
Boston
LogRocket

Frontend monitoring and product analytics

Open for applications

LogRocket

Frontend monitoring and product analytics

501-1000 employees

B2BAnalyticsSaaSProduct Management

Open for applications

Salary not provided

Stock options available

React
AWS
Redux
Mid level
Boston

501-1000 employees

B2BAnalyticsSaaSProduct Management

Company mission

To improve society's experience with software and that's where you come in.

Role

Who you are

  • 3+ years of Sales Engineer experience
  • Familiar with React, Redux, Angular, or other modern front-end frameworks
  • Experience with AWS or other cloud providers, preferred
  • Strong communication and customer service skills
  • Experience problem solving and troubleshooting in a fast-paced environment

What the job involves

  • Assist Sales and Customer Success team with initial discovery calls and customer on-boarding
  • Work closely with prospective customers to clearly communicate and demonstrate LogRocket's value proposition
  • Answer technical questions for prospective and current customers
  • Identify customer pain points and position LogRocket as a solution
  • Become an expert in LogRocket's product and technology stack
  • Lead On-Premise installations

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

LogRocket aims to swiftly and effectively identify bugs and UX issues, assisting developers in solving software engineering problems.

Through front-end monitoring and program analytics, LogRocket enhances customer experiences by preemptively identifying issues., This dedication to efficiency has garnered LogRocket more than 10000 clients, including major names like Airbnb, Bloomberg, and Ikea, Additionally, LogRocket has secured funding to further enhance software development.

The global product analytics market is rapidly expanding, projected to exceed $26B by 2026, driven by the demand for seamless user experiences. Competitors like Quantum Metric are motivating LogRocket to expand its bug-identification strategy and maintain its analytics leadership. A notable advancement in this direction was LogRocket's 2022 launch of Conditional Recording, a mobile app monitor that captures precise experience data.

Insights

Top investors

Some candidates hear
back within 2 weeks

28% employee growth in 12 months

Company

Funding (last 2 of 4 rounds)

Jun 2022

$25m

SERIES C

Nov 2019

$15m

SERIES B

Total funding: $55m

Company benefits

  • Stock Options: Full-time employees receive stock options - we believe that we all should own a piece of the incredible company we’re building
  • Health, Dental & Vision Coverage: Our robust nationwide health plans give you the flexibility to select the right coverage for you and your family through a variety of plan options
  • Unlimited PTO: Enjoy time to travel, plan a staycation, or just take a day off when needed with our unlimited PTO policy. Each employee is afforded the flexibility to rest and recharge
  • Parental Leave: Balancing work and family is essential, so LogRocket offers three months of fully-paid parental leave to any employee welcoming a child into their home
  • Learning & Development: We know how important career growth is, so we offer a yearly stipend to help support continued development throughout your journey
  • Lunch & Snacks: Free catered lunches three days a week plus unlimited snacks and cold brew in our office
  • Social Activities: From trivia to chocolate making to virtual paint nights, we ensure employees are fostering connections and building strong relationships
  • 401(K): Plan and invest for the future with a 401(k) via Guideline. LogRocket’s 401(k) plan provides you an opportunity to defer compensation for your long-term savings

Company values

  • First principles thinking: We first seek to understand the root of what we are trying to accomplish before we build a solution. What everyone else is doing doesn’t matter if we don’t understand and address the “why"
  • Low ego: We allow the best ideas to rise to the surface, regardless of who or where they came from. We actively listen, we ask for advice, and we know creating solutions that solve real problems is what really matters, not who gets the credit
  • Empathy: The perspective of others is the foundation of what we do and why. Putting ourselves in other people’s shoes is how we deliver the best experience, whether it’s for a customer, prospect, or colleague
  • Curiosity: We want to know more - we are inquisitive, we are hungry, and we want to grow, both as individuals and as a company. We document and share our knowledge with others, and seek out answers to what we don’t know
  • Focus: We have a lot of important problems to tackle, but we focus on just one piece at a time. If a problem is too large, we break it down into smaller pieces to produce the most impact

Company HQ

Financial District, Boston, MA

Founders

Matthew Arbesfeld

(Co-Founder & CEO)

Mathew comes from a Computer Science and Electrical Engineering background having completed their studies at MIT. Before LogRocket, they interned at Google and a few other tech companies before starting up their own.

Ben Edelstein

(Co-Founder)

Ben has a bachelor's degree from Columbia University in Computer Science. Before co-founding LogRocket, Ben also interned at Google as a Software Engineer.

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