Customer Marketing Manager, Veeva

$70-150k

Mid and Senior level
New York

Office located in Lyndhurst, NJ

Veeva

Cloud-based software for life sciences

Open for applications

Veeva

Cloud-based software for life sciences

1001+ employees

B2BEnterpriseBiologyCloud ComputingScience

Open for applications

$70-150k

Mid and Senior level
New York

Office located in Lyndhurst, NJ

1001+ employees

B2BEnterpriseBiologyCloud ComputingScience

Company mission

To help companies of all sizes bring products to market faster and more efficiently, and maintain compliance.

Role

Who you are

  • Strong marketing experience in enterprise software
  • Exceptional project management skills with proven success in driving projects to completion
  • Experience working with customers to develop advocacy marketing materials that showcase real-world success and value across multiple channels (case studies, press releases, social media, events, etc.)
  • Passionate storyteller with the ability to understand industry challenges, trends, and technical concepts to turn them into compelling content
  • Proven ability to define, develop and execute integrated marketing programs on time and within budget
  • Excellent English language/communications skills, both written and spoken
  • Ability to develop long-term business relationships with customers and sales teams
  • Strong desire to win as a team combined with the ability to work independently
  • Bachelor's degree in a relevant field
  • Flexibility to travel as required

Desirable

  • Life sciences industry-relevant work experience
  • Demonstrable experience in managing and executing integrated marketing programs

What the job involves

  • Identify, manage, and develop customer reference and advocacy campaigns with enterprise and emerging companies across that enable Veeva marketing to lead with customer success and value
  • Leverage a broad and appropriate mix of marketing programs (inclusive of event marketing, direct marketing, and digital marketing) to maximize awareness, relevancy, consideration, and adoption of Veeva solutions within strategic accounts
  • Orchestrate and lead regular check-ins for strategic customers with sales, strategy, and customer success to ensure account goals and plans remain on track, and discuss upcoming account requirements and modifications
  • Produce a portfolio of assets and deliverables appropriate to marketing plan requirements
  • Manage program execution against committed timelines and within budget; set appropriate success KPIs and track measurements to determine impact and ROI
  • Ensure appropriate communication and collaboration with key stakeholders from planning through to results across all customer advocacy programs
  • Cultivate long-term relationships with customers and colleagues in marketing, sales, and strategy

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

Veeva was created out of a predicted need for cloud-based enterprise software at a time when this software was nascent, and when current systems were archaic and cumbersome to use. By focusing on the life sciences sector, the company fills a niche to help some of the most operationally complex businesses run efficiently.

Veeva has managed to position itself as the go-to solution for large and growing companies in the life sciences sector by offering fully comprehensive cloud solutions that support the most critical functions from R&D to commercial.

The company has over 800 customers, ranging from the world’s largest pharmaceutical companies, such as AstraZeneca, to emerging biotechs. For future growth, Veeva looks to the continual development of its services and expansion of its customer base. Its 2024 launch of the Veeva Compass Suite for commercial data products gives a more comprehensive view of patient information and exemplifies how Veeva is strengthening its product to meet future challenges.

Insights

Some candidates hear
back within 2 weeks

18% employee growth in 12 months

Company

Funding (2 rounds)

Jun 2008

$4m

EARLY VC

Feb 2007

$3m

EARLY VC

Total funding: $7m

Company benefits

  • Wellness reimbursement
  • 2% salary towards personal development
  • Childcare vouchers
  • Work from home opportunities
  • Health insurance

Company values

  • Do the Right Thing
  • Customer Success
  • Employee Success
  • Speed

Company HQ

Pleasanton, CA

Founders

Matt Wallach

(Board Member)

Previously Chief Marketing Officer at Health Market Science for 2 years and General Manager - Pharmaceuticals & Biotechnology at Siebel Systems for 5 years.

Previously Staff Developer at IBM for 5 years and SVP of Technology at salesforce.com for 2 years

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