Head of Compliance, Hometree

• Have a successful track record of at least 5 years delivering a high standard of compliance in a regulated environment, including consistently delivering to FCA and other standards in relation to Customer Service, Quality Assurance & Regulatory Compliance
• Demonstrated capability of embedding a compliant and customer focused culture in a B2C services company
• Be a self starter who thrives in a fast-moving customer centric environment
• Have excellent communication skills at all levels within the business with a keen eye for detail
• Have a strong understanding of relevant legislation and regulatory rules relating to insurance and credit broking and lending markets; and
• Have great interpersonal skills and demonstrated a track record of building strong business relationships
• Be low ego, humble, hungry, and ready to work. You should enjoy working hard and not doing a standard 9-5
• Enjoy being part of a wider scale up team and won’t operate in isolation
• Value radical transparency and debate around problem solving to drive the company to make the right decisions as often as possible
• Be pragmatic in balancing grey areas related to the need of the business with compliance rules
• Be determined and resilient in overcoming obstacles and challenges
• Be excited by the vision and what Hometree are building, including being excited by sustainability and the opportunity to help homeowners reduce their homes environmental impact

• You'll be the in-house compliance expert working across our Home Services product lines, to autonomously drive all regulatory and compliance initiatives across this exciting green energy scale - up
• Working with senior leadership and teams across the business to report and guide on compliance issues, risks and opportunities
• Maintaining an in depth and up to date understanding of relevant laws, regulatory rules, and requirements in order to be able to provide accurate, reliable and concise guidance to various teams across the Home Services business
• Ensuring that the business maintains a register of all relevant policies and procedures and that these are readily accessible across the business. They will also ensure that the business maintains all relevant regulatory permissions needed to continue to undertake regulated activities
• Project managing significant regulatory changes in line with business strategy including those affecting our FCA AR status or change in Principal
• Building and maintain excellent working relationships with our relevant stakeholders including our Principal Firm – Xact Risk Solutions Limited and our outsourced compliance support partners
• Participating in regular review meetings with our Principal Firm and Compliance Support Partners as well as producing regulation compliance reports including monthly attestation reports, quarterly compliance reports and regulatory returns required by the insurer or FCA
• Contributing to the development of the group’s wider strategy, as required, particularly in relation to advice regarding the development of appropriate regulatory frameworks for the finance and installation businesses
• Providing advice and guidance regarding potential Home Services acquisitions which operate in the FCA regulated arena including the undertaking, as required, regulatory due diligence on target acquisitions and subsequently in terms of the consolidation and integration of regulated firms into the Home Services ecosystem
• Promoting and ensuring a positive and compliant culture exists within the Home Services business ensuring that the principles of treating customers fairly and consumer duty are firmly embedded
• Providing input, as required, into training arrangements which ensure staff across the Home Services business understand the compliance requirements of their role and what they need to do to ensure compliance with all necessary laws, rules, and regulations (FCA, Data Protection, etc) ensuring such training is effectively communicated, understood, and embedded. Ensuring that everyone in the business has a development plan

• 1. Apply via Otta
• 2. Video call first stage interview with internal senior stakeholders to assess technical and cultural fit
• 3. Video call second stage interview with line manager and CFO to assess technical and cultural fit

• 25 days holiday plus bank holidays and your birthday!
• Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps.
• Free boiler & home emergency cover plus 40% discount for friends & family
• Support for your mental health and wellbeing via Oliva
• Regular team socials including Summer and Christmas parties
• Free drinks and snacks in the London office
• Menopause support from Stella including friends & family access
• Learning & development entitlement to enable your professional and personal learning and development based on role

Total funding: $87.1m

Hometree started off in the business of boiler installations, a huge market in need of a major overhaul. Boilers were typically installed by prominent brands at premium prices or by independent tradesmen who the customer might not trust. Hometree provides a more transparent, convenient and trustworthy service of boiler installation and maintenance.