AI Product Associate, Beam
£45-65k
+ EMI-qualifying share options
2 days a week in office (Shoreditch, London)
Reinventing welfare services with tech & AI
Be an early applicant
Reinventing welfare services with tech & AI
101-200 employees
Be an early applicant
£45-65k
+ EMI-qualifying share options
2 days a week in office (Shoreditch, London)
101-200 employees
Company mission
To give everyone access to human-centred welfare services
Role
Who you are
- Experience with prompt engineering: proven experience in delivering detailed, high-quality AI prompts, ideally within a SaaS environment. Ability to troubleshoot complex prompts to diagnose issues, and bring creative solutions to continuously improve
- Technical proficiency: strong understanding of natural language processing, LLMs and machine learning technologies. Strong understanding of cloud-based deployments is a plus
- Attention to detail: ability to create precise and accurate prompts that meet the needs and solve problems for different user groups
- Collaborative mindset: demonstrated experience working cross-functionally with product managers, engineers, and end-users to deliver high-quality solutions
- Problem-solving skills: ability to quickly understand complex problems and develop effective, data-driven solutions
- Passion for social impact: a desire to work in a respectful, transparent, and collaborative environment, excited by Beam’s company values, culture, and mission to support frontline teams
- Experience or knowledge of providing care and support to disadvantaged groups, along with an understanding of the associated reporting requirements, is a valuable plus!
What the job involves
- We’re looking for a AI Product Associate to play a critical role delivering Beam’s digital products that span internal tooling and SaaS, with a focus on our AI
- Reporting to the Product Owner, you’ll be at the forefront of supporting underserved frontline workers, like social workers, with the latest technologies
- Today, these frontline workers manually type up their case notes and assessments, meaning they spend the majority of their time on admin tasks, rather than providing amazing human support.
- In this role, you will be creating complex, detailed AI prompts to turn meeting transcripts into high-quality written assessments within seconds. You will deeply understand what frontline workers need from their notes, and use your prompt engineering expertise to effectively draw this out
- Creating and testing prompts: developing new prompts and iteratively improving existing ones using feedback from our users, internal reviews and performance metrics. You’ll be thinking about the content of the output, alongside tone of voice, specialised vocabulary, and drawing out the highest priority information
- Encouraging sector-leading quality: ensuring the highest quality of output by implementing a structured testing process, including baseline tests, leadership reviews, and beta testing with frontline workers
- Collaborating cross-functionally: working closely with other product managers, engineers, and end-users to capture requirements and incorporate feedback into the templates
- Ensuring data privacy and security: paying close attention to data privacy and security, threading these considerations throughout your work, with a constant focus on the sensitive area we work in and the vulnerabilities of many users
- Documenting and sharing learnings: capturing insights and best practices to improve processes and share knowledge across the team
- Innovating continuously: staying updated with the latest advancements in AI and LLMs to continually improve the efficiency and effectiveness of our templates. Understanding how we take our outputs to the next level through machine learning, training models, and other methods
- Building out the prompt engineering function: developing the prompt engineering function at Beam, ensuring it scales effectively as our AI products grow and add value to frontline workers across the UK
Application process
- 30 mins with our Talent team
- Task and full debrief with the hiring team
- 45 mins with the Hiring Manager
- Final meeting with peers and other Leaders in Beam
Salary benchmarks
Our take
Beam is an ambitious social impact business focused on creating equality of opportunity at scale. They're starting by crowdfunding brighter futures for homeless people in London, creating a powerful new model to help disadvantaged people get into stable work.
Beam is funded by established names in the UK tech scene, the world's top impact funds and the Mayor of London. Founder and CEO, Alex Stephany, brings a track record from his previous startup backed by Index Ventures and the rest of Beam's senior team have their own wealth of experience.
Beam has also won multiple awards, including a Queen's Award - one of the UK's most prestigious business award - and has twice been voted as one of the top 100 places to work in the UK.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
65% female employees
61% employee growth in 12 months
Company
Employee endorsements
Meaningful work
"I love working for Beam because you can be certain that everything you do day-to-day will have a visible and lasting impact on a homeless person."
Company benefits
- Share options - Be a Beam owner with EMI-qualifying share options
- Annual retreat - Bond with teammates on a yearly team retreat
- Team talks - Network with big name tech entrepreneurs
- Meditation app - Free subscription to Calm meditation app
- Cyclescheme - Get a discounted bike and accessories
- Generous Holiday - 28 days per year + bank holidays
- Hybrid working - Work at our beautiful Shoreditch office or at home
- 1:1 workplace coaching through More Happi
- 1:1 financial wellbeing through Bippit
- Discounted tech products with Techscheme
- On-demand therapy, coaching, classes & content - powered by Oliva
Company values
- ⚡️ We make an impact - we change lives and fix social problems by setting and achieving ambitious targets
- 🗯 We're open & transparent - we communicate openly and transparently with each other and the world
- 🌱 We get better together - we support each other to improve and actively work on personal growth - with no ego
- 🔦 We're beams of energy and focus - we bring energy and strive for laser focus in our work
Company HQ
London, UK
Articles
Leadership
Alex Stephany
(CEO)Previously CEO of JustPark, a leading online marketplace for parking with over 4m customers backed by Index Ventures. Expert on the sharing economy and author of The Business of Sharing (Macmillan).
Seb Barker
(COO)Helped pioneer personalised healthcare for the NHS. Worked on the world's first social impact bond in homelessness.
People progressing
Bluinse is a rising star in ops, focused on Beam Lettings: a pioneering service supporting homeless people into stable homes. Outside of Beam, Bluinse is a bit of a dance star with over 100k subs.
Ryan (no relation to Bluinse :) ) is another rising star in ops, supporting homeless people into stable jobs. Ryan loves footie and guitar. He also organises 'Active Wellbeaming' - our paid for team PT.
Diversity & Inclusion at Beam
Amira & Kat (Chairs of DEI at Beam)
- We work hard to build teams that are diverse in every way.
- We’re committed to creating inclusive hiring processes which allow people with diverse backgrounds to showcase their talents
- We particular encourage applications from those who are underrepresented in startups: those from black and underrepresented ethnic groups and people with lived experience of homelessness/social disadvantage
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