Inbound Sales Development Representative, Zocdoc
$35-45k
API connecting patients to doctors
Open for applications
API connecting patients to doctors
1001+ employees
Open for applications
$35-45k
1001+ employees
Company mission
To give power to the patient by delivering the accessible, seamless, and simple experience patients expect and deserve.
Role
Who you are
- Courageous, determined, and not afraid to fail
- Motivated by meeting and exceeding targets and goals
- Strong believer in individual accountability
- Intellectually curious and looking to develop and grow your sales and persuasion skills
- Enthusiastic about working in a diverse and supportive team environment
- A desire to have a career in sales
- An ability to manage high volume tasks in an organized way
- Experience with persuasion and objection handling
- Strong written and verbal communication skills
- The desire to receive and implement feedback
- A passion for creating a better patient experience
What the job involves
- Fielding a high volume of inbound inquiries from Doctors’ offices
- Responding to, and qualifying inbound leads over the phone
- Collaborating with your teammates to get to our inbound leads quickly
- Providing feedback to our marketing team on the effectiveness of their campaigns
- Working closely with your manager and sales executives to track meeting success rate and outcomes
- Communicating and collaborating with team members on best practices and processes
- Innovating and testing creative ways to gain access and trust with prospective customers
- Smartly prioritizing and organizing your time to be as productive as possible
- Working closely with your manager to implement coaching and feedback
- Attending weekly team, and all employee meetings to understand the why behind your work, and the impact it has on Zocdoc’s patients
Our take
The healthcare system often runs on inefficiencies; patients call outdated directories, wait weeks for a visit to a professional and are often hit with surprise bills. Zocdoc was founded to streamline the healthcare experience by putting the patient first.
The platform allows millions of users each month to view open appointment times with doctors, book instantly online, read verified reviews, and keep up-to-date with checkups. The platform works for both in-person and virtual care – the latter of which has seen a substantial increase in demand. Zocdoc is one of the few companies tackling these problems in healthcare.
The company has solidified its position in the SaaS space, in part by forming partnerships with companies such as WellHive, a leader in digital care, to drive healthcare support for veterans. Going forward, Zocdoc will continue to invest in its platform to optimize its services for its users.
Kirsty
Company Specialist
Insights
Few candidates hear
back within 2 weeks
7% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2021
$150m
GROWTH EQUITY VC
Aug 2015
$130m
SERIES D
Total funding: $374m
Company benefits
- 100% paid employee health benefit options
- Vacation and parental leave packages
- Lunch and snacks on us (in-office)
- Cell phone reimbursement
- Corporate wellness programs with Headspace and Peloton
- Employer funded 401(k) match
Company values
- Patients First - We solve patient problems and prioritize their interests
- Together, not Alone - We rally behind each other and pitch in to support the greater whole.
- Important, Not Immediate - We prioritize and invest in initiatives that will be most impactful.
- Progress before Perfection - We need action-oriented people to help us achieve our goals.
- Learners before Masters - We need curious and humble people who strive to improve.
- Adaptable, not Comfortable - We expect and embrace change, and we are resilient
Company HQ
SoHo, New York, NY
Articles
Leadership
Oliver Kharra
(CEO & Co-Founder)Oliver trained as a doctor in Germany before moving into consulting where he worked for McKinsey. During his seven-year tenure at McKinsey & Co., Oliver developed and implemented new patient utilization models for the national health services of a number of governments and major hospital chains
Nick (Nikhil) Ganju
(Co-Founder)Nick has extensive experience in product development, database management and site architecture. He was responsible for building the earliest iterations of ZocDoc and directly overseeing its development for many of its first years
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