Director of Infrastructure Engineering, Tucows
CA$152-180k
Salary for candidates based in the US; $174,000 - $205,000
Keeping the internet open and connected
Be an early applicant
Keeping the internet open and connected
501-1000 employees
Be an early applicant
CA$152-180k
Salary for candidates based in the US; $174,000 - $205,000
501-1000 employees
Company mission
To make the Internet Better by helping people access the open Internet, narrowing the digital divide, and supporting fairness and equality.
Role
Who you are
- Solid understanding of private cloud (OpenStack) and compute, network, and storage enterprise architectures and implementations
- Proficiency in cloud platforms (AWS, Azure, GCP) and associated services
- Hands-on experience with Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible, CloudFormation)
- Strong understanding of containerization (Docker, Kubernetes) and microservices architecture
- Knowledge of security best practices for cloud environments
- Experience with performance optimization, scalability, and high availability
- Stay up to date with the latest trends and best practices in infrastructure and cloud services
- Experience with code repository management, code merge and quality checks, continuous integration, and automated deployment & management
- Extensive experience with enterprise systems and databases, including design, implementation, and management of high-availability and scalable database solutions
- In-depth knowledge of NIST frameworks and guidelines (e.g., NIST SP 800-53, NIST Cybersecurity Framework) and their application in cloud security and compliance
- Minimum of 10 years of experience in managing application development, software delivery lifecycle, and/or infrastructure development and administration including data center operations and hardware maintenance
- Minimum of 5 years of experience in designing and implementing Continuous Delivery and/or DevOps solutions or architecture patterns
- Proven experience leading a multi-disciplinary team in a fast-paced, agile environment
- Strong project and program management skills with the ability to lead and deliver projects on time and within budget
- Excellent verbal and written communication skills with the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
- A proactive and self-motivated approach with the ability to take ownership of tasks and drive them to completion
- Willingness to take on various responsibilities and wear multiple hats, demonstrating flexibility and adaptability
- Strong personal accountability and a commitment to driving positive change within the organization
What the job involves
- As the Director of Infrastructure Engineering, you will lead the strategic integration and management of our Infrastructure Engineering division.
- This role is pivotal in driving operational excellence, scalability, and reliability of our infrastructure services across the company and our subsidiaries.
- You will be responsible for a team of Cloud Platform & DevOps professionals, ensuring the successful delivery of our services
- Leadership and Management:
- Lead, develop, and manage the Infrastructure Engineering team, ensuring their growth aligns with our business needs
- Build and implement roadmaps and requirements for business and engineering initiatives, collaborating with stakeholders to define project scope and objectives
- Develop team OKRs and provide career growth plans
- Assume responsibility for the operations of our data center and colocation facilities
- Infrastructure and Cloud Services:
- Oversee the use of public/private cloud and virtualization technologies, ensuring optimal utilization and scalability
- Maintain cloud infrastructure for optimal availability, engaging in active breach management and mitigation strategies
- Develop and implement technology strategies that align with the company’s business goals
- Process and Standards:
- Establish engineering processes and define our engineering standards, ensuring high-quality and efficient software delivery
- Design and implement Continuous Delivery and DevOps solutions/concepts to lead an effective support operation for the company
- Strategize and implement approaches and tooling for automated software assurance and quality assurance
- Project Management:
- Monitor progress and report on the status of DevOps initiatives, providing regular updates to stakeholders
- Ensure projects are delivered on time, within scope, and within budget
- Support various organizational groups with security audit requirements (ISO 27001, SOX, SOC 1&2), disaster recovery, and business continuity
- Foster a culture of continuous improvement in Infrastructure Services, optimizing application security, corporate security, and fraud prevention measures
Our take
Tucows had dedicated itself, and its subsidiaries, to ensuring the internet stays open, accessible, and connected. The company is made up of three subsidiaries, Tucows Domains (the world’s second-largest domain registrar and reseller), Ting Internet (high-speed fiber internet provider), and Wavelo (telecom SaaS for CSPs).
Tucows’ technology supports hundreds of thousands of companies around the globe, as such, the company has seen substantial growth over the last few years, rapidly expanding operations into new markets in conjunction with the optimization and development of its award-winning services. The company announced a $40 million buyback program of its common stock which ran from February 2023 to February 2024. It hopes to see its growth continue to flourish over the coming years, and it seems well set to do so.
Steph
Company Specialist
Insights
Company
Company benefits
- Flexible work hours and an asynchronous approach
- Remote-first
- "Distributed Workplace Bonus"
- Health, vision, dental benefits
- Annual Flexible Health Spending and Lifestyle Spending dollars
- Learning and development programs with a flexible, annual learning reimbursement fund
- Mental health benefits
- Employee resource groups
- Family/fertility planning support, parental and adoptive leave
- Three weeks of leave, plenty of personal days, and annual paid gratitude days over the holiday season
- Stock options
- Retirement savings plan contributions
Company values
- The Internet - The Open Internet is an agent for positive change. It belongs to everyone and no one. We will help it to resist all attempts at ownership
- Innovation - We see and celebrate innovation and creativity in every employee, customer and partner we work with. We try stuff and we capitalize
- Simplicity - We’re building things for people, not for machines. We choose simplicity over complexity every time
- We > Me - We are a mix of people working together to solve problems big and small. Together, we’re stronger, smarter and better. We beats me
Company HQ
Liberty Village, Toronto, ON
Articles
Leadership
Elliot Noss
(President & CEO, not founder)Current CEO of Ting, Tucows' high-speed fiber internet service subsidiary. They are also involved in ICANN, to promote and protect an Open Internet around the world.
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