• 1-4 years of overall experience in a similar role
• Proven experience in producing intelligence reporting products, preferably for private sector clients, with a strong preference for candidates from enterprise strategic communications, crisis communications, consultancy, or PR-related backgrounds
• Experience in social media analysis, specifically leveraging social media data for private sector audiences
• Familiarity with mainstream and alternative media platforms, including their users, audiences, content, structures, and mechanisms
• Proficiency in intelligence practices and methodologies, encompassing the identification of key collection sources, assessment of raw intelligence, research, network analysis, and the preparation of comprehensive intelligence reports for clients
• Effective oral and written communication skills, enabling the creation and delivery of timely, concise, and accurate intelligence reports and briefings
• Strong professionalism, self-motivation, efficiency, and a track record of delivering on tight deadlines
• Prior experience with intelligence products or software tools such as Brandwatch, Talkwalker, Meltwater, Dataminr, Tableau, and Asana are preferred
• Professional working proficiency in foreign languages, preferably Spanish or Mandarin, is a plus

Desirable

• The Intelligence Analyst will specialize in Narrative Risk Intelligence
• In this role, you will leverage your expertise in intelligence analysis, using Blackbird.AI’s AI-driven Constellation analytics platform to conduct multi-source social media analysis, identify risk areas, and create client deliverables
• In this role, you will support projects for private and public sector clients
• Other responsibilities also extend to training external clients on Blackbird’s Constellation platform, contributing to thought leadership and marketing, and ensuring customer satisfaction
• Conduct multi-source social media intelligence analysis using Blackbird.AI’s Constellation analytics platform to identify and monitor risk areas
• Create client deliverables, including reports and presentations, based on analytical insights
• Maintain positive client relationships throughout the project lifecycle
• Provide Constellation user training and other onboarding assistance to new clients
• Contribute to thought leadership, marketing content, and customer satisfaction processes
• Perform ad hoc intelligence, enablement, product, and administrative tasks, including Quality Assurance checks for Blackbird.AI’s software product, and troubleshooting Constellation customer issues