Product Manager, Alma

Claim Reconciliation

$125-145k

+ Equity

Junior and Mid level
Remote in US

More information about location

Alma

Membership-based network for mental health care providers

Job no longer available

Alma

Membership-based network for mental health care providers

501-1000 employees

HealthcareB2CB2BMarketplaceMental healthWellbeing

Job no longer available

$125-145k

+ Equity

Junior and Mid level
Remote in US

More information about location

501-1000 employees

HealthcareB2CB2BMarketplaceMental healthWellbeing

Company mission

To simplify access to high-quality, affordable mental health care, by making it easy and financially rewarding for therapists to accept insurance and offer in-network care.

Role

Who you are

  • The ideal person for this role is someone who is detail-oriented and can translate business and operational requirements into claim reconciliation rules
  • You have 2-4 years of experience as a Product Manager with proven experience owning a product strategy and roadmap within healthcare, insurance, or a similar highly regulated industry
  • You are a systems thinker with a track record for achieving impactful outcomes
  • You possess a clear and engaging communication style and are able to build positive relationships across a broad, diverse organization
  • You are adept at agile methodologies and taking an iterative approach to product lifecycle management
  • You are technically fluent and have familiarity with complex platform integration and workflow automation
  • You value a culture of inclusion and empathy
  • You are passionate about Alma's mission – to improve the therapy experience for providers and their clients and simplify access to care

What the job involves

  • Alma is seeking a mission-driven Product Manager to join our claim reconciliation squad
  • In this role, you will be working to scale Alma’s claim reconciliation platform to build appropriate validations and automations that solve problem claims in the revenue cycle process
  • Develop a deep understanding of healthcare revenue cycle domain and Alma’s claim reconciliation process
  • Outline a roadmap for the claim reconciliation squad prioritized around organizational goals
  • Perform discovery around key problem areas to identify impactful features that will improve the reliability of Alma’s claims platform
  • Collaborate with cross-functional teams and stakeholders to identify pain points in operational workflows
  • Define, track, and analyze key metrics in your domain area along with operational and organizational KPIs aligned to your product space

Our take

4 in 10 adults in the United States suffer from some form of anxiety or depression, but most go without appropriate support because of difficulties in accessing mental health care providers. Alma exists to meet a growing demand for mental health services by supporting providers in offering online care, and making it easy for people who need help to find qualified, in-network therapist who meets their needs.

There has been something of a boom in the virtual mental health space, and by encouraging online therapy Alma is competing against a plethora of well-funded apps aimed at self help and mental wellbeing offered at a far lower price than regular therapy. However, these are largely unregulated and their quality is often questionable. By prioritising vetted and professional therapists, Alma has provided a real alternative to in-person therapy and this has allowed it to grow rapidly, growing its network to over 8,000 therapists across all 50 states.

Alma's success has also attracted a large amount of funding. This is being used to further expand its network and to develop the tools offered to its providers. Having scaled rapidly through 2022 it is showing no signs of slowing down, and is well poised for future growth.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

77% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

Aug 2022

$130m

SERIES D

Aug 2021

$50m

SERIES C

Total funding: $220.5m

Company benefits

  • We’re a remote-first company
  • Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans
  • 401k plan (Roth and traditional)
  • Free Alma platform access
  • Monthly therapy and wellness stipends
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend to power your wifi, lunches, coffee, etc
  • Pet discount program through United Pet Care
  • Financial perks and rewards through BenefitHub
  • Free EAP access through LifeWorks
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans
  • 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
  • Vacation and time-off benefits

Company values

  • Embrace Change.
  • Listen first.
  • Build equity.
  • Communicate honestly.
  • Act like an owner.

Company HQ

Downtown Brooklyn, NY

Founders

Studied at Harvard and qualified as an MD at The University of Miami. Worked for a year as a Resident Physician before spending almost 2 years as a McKinsey Associate. Worked at Oscar Insurance as a Medical Director and VP of Care Delivery.

Diversity & Inclusion at Alma

Mary Balingit, she/her (Director of Diversity, Equity & Inclusion)

  • Established a time-out policy, where employees can take time off + an additional mental health stipend in response to societal traumatic events
  • Internal community conversations for connection and healing regarding current events mediated by an Alma provider and more
  • 7 Employee Resource Groups (ERG’s): Women at Alma, (ADA) Alma Disability Association, (H)ola at Alma, Alma Pride+, Black @ Alma, Parents/Caregivers @ Alma, AlmAsian
  • Bias in the workplace training for all employees
  • Monthly cultural stipends to support underrepresented businesses
  • Monthly Lunch & Learns moderated by Alma Diversity Committee members on various DEI topics

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