UI/UX Designer, Eligible

• Have at least four years of relevant experience
• Have a startup problem-solving mindset
• Have an exceptional visual and UX design folio
• Be experienced and trained in UI design, usability, software product development and user research
• Be systems & process orientated
• Show a willingness to work with developers to assess, plan, design, fix features and improve the digital product
• Have one or two secret talents in your back pocket like; research methods, copywriting, illustration, graphic design, or animation

• Influence strategy for a project or product area by articulating a coherent UX vision based on clear, impactful problem/opportunity statements
• Demonstrate mastery of common visual and interaction design principles and practice, and create appropriate sketches, wireframes, flows, design comps, and prototypes with minimal guidance
• Explore diverse, novel perspectives and design directions by default, and evaluate concepts using appropriate methods to figure out the strongest
• Expertly facilitate idea generation with internal staff and external partners
• Actively contribute to design-system growth based on use cases
• Make decisions that clarify relationships between patterns and support future flexibility
• Actively seek diverse feedback on design work and anticipate feedback to address it proactively
• Tailor communications (content focus, style, format, etc.) for different audiences as appropriate
• Apply and adapt design and research processes to fit the needs of the project
• Develop empathy and insights about customers based on data and insights from research and other customer data sources

• "Thinky Fridays" - a clear day each week to work on something important to you that'll make you, your team, or the business go faster, but would usually get lost in the weeds of day-to-day responsibilities
• We have just moved to a brand new bright and airy office in Farringdon London, and offer regular socials, a collaborative team atmosphere, and office snacks among other little delights
• 25 days holiday (excl. bank holidays)
• Flexibility on work from home

Eligible’s digital servicing solution allows financial institutions to replace archaic paper-based servicing with behaviour-based self-optimising journeys.