Contract Administrator, TixTrack

$70-100k

+ Bonus

Docusign
Slack
Senior level
New York

More information about location

TixTrack

Ticket sales optimisation software

Job no longer available

TixTrack

Ticket sales optimisation software

21-100 employees

B2BMarketingEntertainmentEventsSaaS

Job no longer available

$70-100k

+ Bonus

Docusign
Slack
Senior level
New York

More information about location

21-100 employees

B2BMarketingEntertainmentEventsSaaS

Company mission

To support its clients by creating superior ticketing solutions for performing arts, cultural institutions, attractions and immersive experiences through a combination of modern technology, beautifully simple design, and the art of listening.

Role

Who you are

  • Bachelor’s degree in Business Administration, Finance, Law, or related field
  • At least 5 years of demonstrated experience in contract administration, contract management, or a similar role, preferably in a small to mid-size SaaS B2B growth-oriented business or law firm
  • Proven track record in crafting, evaluating, negotiating, and executing various contracts across different transactions
  • Strong understanding of contract law and legal principles
  • Familiarity with relevant industry regulations and standards
  • Certification in contract management is a plus
  • Paralegal experience is a plus
  • Excellent oral and written communication skills
  • Exceptional attention to detail and organizational abilities
  • Strong problem-solving skills
  • Ability to work independently and effectively manage time
  • Willingness and flexibility to adapt to organizational needs and business requirements
  • Equipment/Software/Tools
  • Microsoft Office
  • Google Suite
  • DocuSign
  • Slack
  • Contract Lifecycle Management (CLM) Software – reference/experience (nice to have)

What the job involves

  • The Contract Administrator oversees the Contract Management Lifecycle for TixTrack, managing and executing various contracts with clients, vendors, and partners
  • This role involves drafting, reviewing, negotiating, distributing, and managing contracts and agreements, ensuring compliance with legal requirements and company policies, and minimizing risk exposure
  • The Contract Administrator reports directly to the Director, US Operations
  • Draft, review, negotiate, distribute, and manage a variety of contracts, including client agreements, non-disclosure agreements, vendor contracts, and certificates of insurance (COI’s)
  • Collaborate closely with Executive, Sales, Operations, Finance teams, and legal counsel as required
  • Respond to questions from clients and potential clients about contractual terms and requirements
  • Ensure contracts adhere to legal requirements, company policies, and industry standards by collaborating closely with legal counsel to remain updated on any changes and ensure compliance
  • Manage the entire contract lifecycle, from initiation and execution to renewal and termination processes
  • Ensure inclusion of all necessary clauses and details within contracts to protect company interests
  • Maintain a meticulously organized system of contract records
  • Update existing contracts to reflect changes in business terms (e.g., renewals, addendums)
  • Clearly communicate contract terms and conditions to relevant stakeholders and managers
  • Serve as a point of reference to ensure employees managing client or service level agreements understand and comply with contractual obligations
  • Analyze and mitigate potential risks associated with contract terms and conditions
  • Monitor and meet all deadlines and conditions outlined in contracts
  • Support the development of standardized contract language and templates for efficiency and consistency

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

Though companies such as Ticketmaster have a monopoly on the events tickets sales platform market, companies such as TixTrack are making inroads in the industry and putting pressure on larger monopolies. Tixtrack’s two flagship products are Niven, designed for the reserved seating industry in live entertainment, and Ticketure, focused on the arts, museums, and attractions industries where general and timed admission tickets are commonplace.

Both products of TixTrack are mobile-first, and TixTrack’s focus on general and timed admission events and cultural hubs separates it from the large competitor Ticketmaster. With technology that enhances companies’ User Interfaces as well as Advanced Analytics tools for venues, TixTrack has bagged big-name clients such as the Shakespeare Birthplace Trust, which has used TixTrack to upgrade its ticketing systems.

The Nederlander Organisation purchased TixTrack in 2022 and is known for its BroadwayDirect platform that promotes Broadway shows. The purchase by Nederlander provides TixTrack with a considerable advantage in the high-revenue Broadway market against Ticketmaster, and will no doubt aid its growth in other markets too.

Insights

Few candidates hear
back within 2 weeks

Company

Company benefits

  • Commit to our long-term business-to-business strategy with steady, manageable and sustainable growth
  • We welcome all, invest in people and foster a culture aligned with our core values that cultivates accountability
  • We engage in high-quality software development that supports building the world’s best ticketing solutions for our customers
  • We are open and honest with our company, work friends, and customers while working together to constantly improve
  • We measure our own success by that of our customers

Company HQ

Historic Core, Los Angeles, CA

Founders

Currently a Principal at Sunshine Consulting. Previously President at Smiths Detection, CEO at Cyrano Sciences, Inc, Senior Scientist at Raychem Corporation.

Michael Arya

(VP of Sales & Marketing)

Previously Self-Employed after studying at Loyola Law School.

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