Recently Eurostar has faced difficulties, with trains running almost a third empty due to bottlenecks in stations, caused by the regulatory effects of Brexit and a shortage of station and border control staff. Eurostar has responded by consolidating its operations, discontinuing journeys to Ashford and Disneyland Paris to focus on its core offering.

Eurostar recently acquired Thalys, a train operator using the high speed network between Paris and Brussels. The company has integrated the two companies' branding, and its next step is to unite the booking systems and loyalty schemes to offer a single package to customers anywhere on the network. It is hoped that this will offset the recent slump in customer numbers and allow Eurostar to reach its goal of 30 million passengers by 2030.