Head of Partner Solution Engineering, Adyen

Americas

Salary not provided
Salesforce
Zuora
Shopify
Expert level
Chicago

More information about location

Adyen

Payments platform built to grow businesses

Open for applications

Adyen

Payments platform built to grow businesses

1001+ employees

FintechB2BPaymentsFinancial ServicesMobile

Open for applications

Salary not provided
Salesforce
Zuora
Shopify
Expert level
Chicago

More information about location

1001+ employees

FintechB2BPaymentsFinancial ServicesMobile

Company mission

Adyen's mission is to make payments choices easy for merchants.

Role

Who you are

  • 10+ years of experience in product management, implementation or solution engineering preferably in Payments, Big/Fin Tech
  • 6+ years of leadership experience
  • 3+ years of product management experience
  • Experience with payments is required
  • Experience with partnerships is required
  • Experienced in building and managing relationships with internal and external senior business leaders
  • Excellent written/verbal communication skills and an experienced presenter
  • Adept at managing a (remote) team and fostering a collaborative environment
  • Comfortable and self-sufficient operating within a complex global environment
  • You are a quick learner, passionate about technology and like to take a ‘launch fast and iterate’ approach
  • You love to act as a mentor and help guide talent to make optimal decisions
  • You take pride in putting your team first, you value teams over ego
  • Full professional proficiency in English

What the job involves

  • Adyen's Product Partnerships team drives outbound distribution of Adyen’s products to our merchants through partners and is pivotal to Adyen’s growth
  • We focus on scalable, robust and future-proof partner integrations to unlock Adyen’s full potential for our joint merchants
  • We have strong partnerships in place for Digital (e.g. Salesforce, Shopify, Zuora) and Unified Commerce (e.g. Oracle, Microsoft, NCR)
  • A significant share of Adyen’s merchants use a partner platform to integrate with Adyen
  • The Product Partnerships team focuses on our strategic technology and service partners, ensuring seamless and scalable integrations for our mutual customers
  • This team collaborates closely with various internal departments (e.g. , Commercial Partnerships and Product) and works externally with merchants and partners to develop best-in-class integrations
  • Ensures that all technical aspects of the partner’s integration with Adyen are best-in-class and built for scale
  • . Knowledge about the ecosystem, system architecture, technology integrations and the vertical are needed to make the integration scalable. The integration needs to be robust, secure and future-proof
  • Establishes and maintains a healthy and strategic relationship with strategic partners, e.g. co-creating product roadmap, pilot new features and organize continuous feedback
  • Working closely with Adyen’s product, implementation management and support teams to improve and optimize our product offering for partners and customers
  • Streamlines the customer onboarding process, to enable rapid access to Adyen Payments when a merchant has signed an agreement to use Adyen through the partner platform
  • Explores new unique co-development opportunities to give a competitive edge to the partner’s integration with Adyen and discover new solutions to address common merchant issues
  • Stays up to date with current payment technology and regulations that are applicable to our merchants
  • Build an industry-leading product partnerships organization that identifies and leverages synergies within the partner ecosystem to add value for Adyen’s merchants
  • Co-lead Adyen’s global Product Partnerships go-to-market strategy and execution, working closely with the Head of Product Partnerships, EMEA
  • Working together with Adyen’s product and commercial leadership to influence Adyen’s roadmap and help partners develop differentiated offerings leveraging Adyen’s payments platform
  • Manage the Product Partner Manager (PPM) team in the Americas region, setting them up for success
  • Guide your team in the rollout and development of new Adyen products in collaboration with our partners
  • Oversee escalations and ensure timely resolutions by coordinating with the appropriate internal and external teams
  • Serve as a senior executive stakeholder to our partners, providing strategic and consultative advice to influence their product roadmap and payment strategy
  • Personally manage one medium-sized partner to maintain hands-on experience and insight

Our take

Adyen has been one of the most successful businesses in Europe over the last decade. When it went public in 2018 at a valuation of €7bn, it raised over €1bn and its share price popped on the first day, resulting in a valuation of €14bn. Its valuation has continued to climb by the billions.

Adyen competes with large players like PayPal, as well as outsized startups like Stripe, to power payments and provide other infrastructure to conduct digital transactions. Disrupters in the field have been buoyed by a strong rise in eCommerce activity, where some or all of a transaction by a customer is made either online or by mobile.

Adyen has been one of the companies riding the wave by helping to reduce the friction between a company choosing to take payments online, and actually being able to do it. That can take multiple steps and agreements across numerous countries — Adyen’s pitch is that it essentially handles all of it in the backend as a service for its users. Notable partners have included Autocanteen, a touchless self-checkout solution for the hospitality industry, and BILL, a small business-focused fintech platform.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Many candidates hear
back within 2 weeks

36% employee growth in 12 months

Company

Funding (last 2 of 3 rounds)

Sep 2015

$55.1m

GROWTH EQUITY VC

Dec 2014

$250m

SERIES B

Total funding: $322.8m

Company benefits

  • Global exchange program
  • Weekly happy hour
  • Delicious healthy lunches
  • Phantom share package
  • Yearly trip to Amsterdam
  • Paid holidays
  • Work from home opportunities

Company values

  • We build to benefit all customers (not just one)
  • We make good choices to build an ethical business and drive sustainable growth for our customers
  • We launch fast and iterate
  • Winning is more important than ego; we work as a team - across cultures and time zones
  • We don’t hide behind email, instead we pick up the phone
  • We talk straight without being rude
  • We include different people to sharpen our ideas
  • We create our own path and won’t be slowed down by “stewards”

Company HQ

Nieuwmarkt en Lastage, Amsterdam, Netherlands

Leadership

Previously Chief Commercial Officer at Bibit (payments company) before co-founding Adyen in 2006.

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