Director of Product Management, Mastercard

Data

Salary not provided
Expert level
New York

Office located in Purchase, NY

Mastercard

Global payments technology company

Open for applications

Mastercard

Global payments technology company

1001+ employees

FintechB2CB2BBankingPaymentsCredit cards

Open for applications

Salary not provided
Expert level
New York

Office located in Purchase, NY

1001+ employees

FintechB2CB2BBankingPaymentsCredit cards

Company mission

To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.

Role

Who you are

  • The ideal candidate is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset
  • Intellectually curious. You ask why, you explore, you are not afraid to share your ideas or follow through for weeks to find someone with an answer
  • Experience playing a product role with exposure to data warehousing, analytics engineering, BI and experience managing large scale programs
  • Must have ability to communicate in detail with the technology teams as well as at a strategic level with the senior stakeholders
  • Must have prior experience building, implementing, and tracking plans for large and complex programs that span multi-year, multiple geographies and have multiple delivery and support partners
  • Must be able to think strategically and anticipate future consequences and trends and incorporate them into the organizational plans
  • Experience building strategic roadmaps for the programs to achieve their objectives
  • Excellent presentation and communication skills
  • Must have been responsible for delivery and engineering in the past and hence must come from a technology background
  • Must have great negotiation skills that help arrive at solutions with various competing stakeholders/ teams
  • Should be able to analyze trends, data and reports to come up with compelling solutions to complex problems
  • Must be able to identify, assess, track, and mitigate issues and risks at multiple levels
  • Experience managing complex cross-functional projects
  • Experience delivering presentations and engaging with senior leadership
  • Bachelor’s or Master’s Degree in a Computer Science, Information Technology, Engineering, M.S./M.B.A. preferred
  • Excellent English, quantitative, technical, and communication (oral/written) skills
  • Analytical/Problem Solving
  • Strong attention to detail and quality
  • Creativity/Innovation
  • Self-motivated, operates with a sense of urgency
  • Risk Mitigation
  • Able to prioritize and perform multiple tasks simultaneously

What the job involves

  • The Data & Analytics team builds internal analytic partnerships, strengthening focus on the health of the business, portfolio and revenue optimization opportunities, initiative tracking, new product development and Go-To Market strategies
  • We are a hands-on global team providing scalable end-to-end data solutions
  • Working closely with the business, we influence decisions across Mastercard through data driven insights
  • We are a team on analytics engineers, data architects, BI developers, data analysts and data scientists, and fully manage our own data assets and solutions
  • The Data & Analytics team is looking for an experienced Manager, Program Management to drive the strategic initiative to create a SSOT data platform for all transactional data assets within the organization
  • Product Management of large and strategic data programs
  • Support the execution of our strategic ADP initiative spanning multiple years, multiple stakeholders, geographies and multiple delivery and support partners
  • Build and maintain holistic views of the program/ portfolio that present both strategic as well current state
  • Leverage insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria
  • Own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems and utilizing data effectively to define success metrics and measurable outcomes
  • Collaborate across Product, Engineering, Architecture, Business Operations, Technology Operations, and other teams to ensure a single view of the program/ portfolio across the teams
  • Develop presentations meant for Senior and Executive Leadership level consumption, example- business cases, program overviews, roadmaps, strategic communications, strategic objectives and results etc
  • Operates between teams overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a program outcome
  • Work with vendors, partners and external 3rd party teams to drive results, make presentations, review scope, timelines etc
  • Act as a utility player who can work with equal eloquence with the teams on the ground as well as senior level stakeholders
  • Introduce leading indicators/ metrics that can predict outcomes of the program while enabling management decisions through program insights and key performance metrics
  • Engage with team members by creating a motivating work environment that recognizes, holds team members accountable, and rewards strong performance
  • Support the assignment of clear tasks and objectives and establish performance indicators for monitoring results versus objectives

Our take

Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.

As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.

The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.

Steph headshot

Steph

Company Specialist

Insights

Some candidates hear
back within 2 weeks

21% employee growth in 12 months

Company

Company benefits

  • Gym membership
  • Share purchase options
  • Extra holiday purchase optional
  • Work from home opportunities
  • Health insurance

Company values

  • Trust - integrity, respect, openness
  • Agility - urgency and value through innovation
  • Partnership - working as one team for the benefit of all
  • Initiative - taking bold and thoughtful actions

Company HQ

Purchase, Harrison, NY

Founders

Michael Miebach

(CEO, not founder)

Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.


People progressing

Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.

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