Engineering Program Manager, Apple

Data Services, Apple Services Engineering

Salary not provided
Senior level
London
Apple

Personal technology company

Be an early applicant

Apple

Personal technology company

1001+ employees

B2CB2BHardwareSaaSTelecommunicationseCommerce

Be an early applicant

Salary not provided
Senior level
London

1001+ employees

B2CB2BHardwareSaaSTelecommunicationseCommerce

Company mission

Apple's mission is to bring the best user experience to its customers through its innovative hardware, software, and services.

Role

Who you are

  • 5+ years of program management, product management, systems engineering or equivalent experience
  • Excellent project management skills to drive schedules, dependencies, critical path and risks
  • Solid technical understanding of large scale distributed software systems, event streaming, data pipelines, distributed databases, cloud architecture
  • Strong relationship management and facilitation skills both within diverse engineering teams and cross functional organizations
  • Excellent verbal and written communication and presentation skills, including the ability to convey information in a clear, concise and credible manner
  • Experience with release planning and SDLC methodologies
  • Familiarity with system reliability engineering (SRE) process and deliverables
  • Strong facilitation skills (requirements sessions, design meetings, progress and status meetings)
  • The Cloud Infrastructure team, as part of the Apple Services Engineering organization, is seeking an exceptional Engineering Program Manager (EPM) who is passionate about Apple’s products and values, and who loves working with infrastructure technologies at scale
  • You'll need a strong background in program and project management complemented by your technical abilities
  • You are skilled at driving software product development across a globally distributed organization and delivering new products and features that meaningfully surprise and delight our internal customers

Desirable

  • Experience working with globally distributed teams
  • Experience building feature and technical roadmaps
  • Ability to identify gaps in solutions, debate approaches, and weigh in on tradeoffs
  • Familiarity with open-source software development processes
  • BS/MS in Computer Science, Engineering, or similar technical field or at least 5+ years of comparable experience
  • Prefer a BS/MS in Computer Science, Engineering or similar technical field

What the job involves

  • The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology
  • These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple’s high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries
  • Our Program Managers partner with engineers who build secure, end-to-end solutions
  • Thanks to Apple’s unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision
  • That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values
  • Although services are a bigger part of Apple’s business than ever before, these teams remain small, nimble, and multi-functional, offering greater exposure to the array of opportunities here
  • This is a highly technical, hands-on position where you will work with Data Services development and Site Reliability Engineering (SRE) teams. Teams across Apple rely on us for infrastructure that help them build services that scale globally, are highly available, and "just work"
  • We listen to different perspectives, help surface innovative ideas, and drive decisions that move us forward

Salary benchmarks

Our take

With a market capitalisation that reached $3 trillion in 2022, Apple is the world's most valuable company. A vertically integrated approach and obsessive focus on the user experience have helped to make Apple one of the most successful companies in the world.

Since taking over at Apple, Tim Cook has been carefully curating the company's reputation as a champion of consumer privacy, trying to set the company apart from others that monetise their users' data.

The company even went as far as to introduce sweeping privacy changes which made it difficult to tailor ads to Apple’s 1bn+ iPhone users. This rocked the $400bn digital ads market, seriously harming the revenue of its bigger rivals in the lucrative industry and forcing them to rebuild their ad infrastructure.

Despite this, the company has been shaken by supply chain issues and moved a considerable amount of its manufacturing from China to India, and increased its Vietnam presence. This is because of multi-pronged production disruption in China, the second largest customer market for Apple, and triggered an estimated 10% revenue drop in the first quarter of 2023.

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Steph

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

204% employee growth in 12 months

Company

Company benefits

  • Everyone has different needs and schedules, and that’s why we offer medical plans that cover both physical and mental healthcare
  • In addition, employees have the option to access medical professionals from almost anywhere and get free confidential counselling — virtual or in person
  • You could also be eligible for help with fitness-related expenses
  • Our medical coverage plans include family-friendly features such as fertility treatments
  • Because we know there’s more than one way to bring a new child into your family, we support all kinds of new parents with paid leave and our gradual return-to-work programme
  • You also get paid time away if you need to care for an ill family member and free guidance to help you find support for childcare, elderly care, legal referrals and more
  • At Apple, we make sure women earn the same as men performing similar work. As part of that effort, your salary history is history — we won’t ask
  • Every employee here also has the opportunity to become an Apple shareholder, because all are eligible for stock grants and also a discount when purchasing Apple stock
  • To help you prepare for retirement, our pension can help you meet your savings goals. And to help you prepare for the unexpected, you’ll have the security of multiple forms of income protection
  • Plan on developing both professionally and personally. Apple University creates classes, seminars and beyond-the-classroom tools that help employees understand Apple’s culture, organisation, values, and role in the world. You can sharpen general business and software skills through online classes
  • For more formal education related to advancing your career at Apple, we’ll reimburse you for certain educational expenses, including tuition
  • Whether you’re exploring personal pursuits, welcoming a new child or caring for a family member, rest assured that you’ll have paid time away when you need it most
  • When you give money to an eligible organisation, we’ll match your donations one-for-one, so your contribution is doubled. And if you choose to donate your time, we’ll contribute US$25 for every hour you volunteer. Whether you donate time or money, Apple will match your contributions up to US$10,000 a year
  • Get the world’s best prices on the world’s best products — Apple products. You’ll also get deals on great third-party accessories
  • And there are services to help you manage life’s day-to-day tasks: dinner reservations, pet-sitters, shopping, personal travel, financial guidance and more

Company values

  • We believe that we’re on the face of the Earth to make great products
  • We believe in the simple, not the complex
  • We believe that we need to own and control the primary technologies behind the products we make
  • We participate only in markets where we can make a significant contribution
  • We believe in saying no to thousands of projects so that we can really focus on the few that are truly important and meaningful to us
  • We believe in deep collaboration and cross-pollination of our groups, which allow us to innovate in a way that others cannot
  • We don’t settle for anything less than excellence in every group in the company, and we have the self-honesty to admit when we’re wrong and the courage to change

Company HQ

Cupertino, CA

Leadership

Tim Cook

(CEO, not founder)

Joined Apple in 1998 and held various senior roles before being promoted to CEO in 2011. Previously Spent 12 years with IBM, most recently as director of North American Fulfilment, where he led manufacturing and distribution functions for IBM’s Personal Computer Company in North and Latin America

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