• ICON is looking for a detail-oriented professional to join our team as the Manager, Payroll & Benefits
• Bachelor's degree in Accounting, Finance, HR, or a related field or equivalent experience
• 5+ years of experience in multi-state payroll and benefit administration
• 3+ years of hands-on experience with retirement plan administration
• Proficiency with Workday’s payroll and benefits modules
• Prior experience working with large non-exempt employee populations
• Strong understanding of employee benefits programs, retirement plans, and related compliance
• Excellent analytical skills and attention to detail, with a focus on accuracy and data integrity
• Ability to handle sensitive and confidential information professionally and maintain a high level of integrity
• Strong communication and interpersonal skills, with the ability to interact effectively with employees at all levels

Desirable

• In this role, you will be responsible for ensuring accurate and timely payroll processing, administering employee benefits including leaves of absence, maintaining compliance with applicable laws and regulations and providing a seamless experience for ICON employees
• This role is based in our Austin, TX office and reports to the Director, Total Rewards
• Administer end-to-end payroll processing in Workday, including but not limited to reviewing and verifying timesheets, deductions, miscellaneous payments
• Ensure accurate and timely processing of payroll, adhering to relevant laws and internal policies
• Collaborate closely with Accounting to reconcile payroll accounts
• Manage the relationship with ICON’s external payroll treasury vendor
• Oversee the administration of employee benefits programs, including health insurance, retirement plans, and other voluntary benefits
• Act as the main point of contact for employees regarding benefits-related inquiries, enrollment, and changes
• Audit and reconcile carrier/recordkeeper platforms with HRIS records to ensure accuracy
• Maintain an up-to-date knowledge of payroll and benefits regulations, laws, and best practices
• Ensure compliance with federal, state, and local tax regulations, reporting requirements, and employment laws including research and registration for new payroll tax jurisdictions
• Prepare, audit and submit necessary government reports and filings accurately and on time
• Develop and maintain internal policies and procedures related to payroll and benefits in accordance with industry standards
• Provide exceptional customer service to employees regarding payroll and benefits inquiries or issues
• Address and resolve payroll discrepancies, disputes, and questions promptly and accurately
• Communicate complex payroll and benefits information to employees in a clear and understandable manner
• Participate in employee education sessions related to payroll, benefits, and retirement plans