Lead Technical Program Manager, Mastercard
Global payments technology company
Open for applications
Global payments technology company
1001+ employees
Open for applications
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Well versed in multiple Agile workflow tools, specifically with JIRA
- Manages scrum team(s) that will build, operate and maintain software to meet business needs
- Obsessed with results, and effectively communicate the objectives and how success will be measured to the team members
- Develop and drive metrics for team delivery through in-house and vendor (SaaS) based tools
- Act as Scrum Master / SAFe agilist and drive all ceremonies
- Implement Scaled Agile Framework and / or other Agile methodologies
- Guide, mentor & coach the team(s) on Agile Scrum, SaFe and TDD principles
- Remove impediments with the right sense of urgency, or guide teams in doing so
- Build a trusting and safe environment for the team where problems are discussed without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
- Coordinate with cross functional teams within MasterCard across locations to ensure project success
- Being keenly aware of what is being delivered by the team and why, and the big program picture
- Maintain, Radiate and Present project related information, & metrics for leadership review
- Coordinate initiatives for automation, defect metrics and overall quality initiatives
- Recommend strategic direction, continuous improvements and policy changes
- Advance operational and business concerns or issues relative to future business programs, projects, or enhancements that may affect consistent delivery of quality services
- Lead Project/Program management activities around cost, schedule, quality etc
- Own collection and reporting of platform metrics
- Bachelor’s degree in Computer Science, ISM or a related field (Master’s degree preferred)
- 10+ years of technical program delivery experience including development and testing software
- 5+ years of experience in using JIRA
- Knowledge of multiple software development concepts and Methodologies
- Detail-oriented, proactive and able to function under pressure in an independent environment along with a high degree of initiative and self-motivation to drive results
- Strong communication skills - both verbal and written – and strong relationship, collaboration skills
What the job involves
- Technology Strategy and Enablement team is looking for a Lead, Technical Program Manager (TPM) responsible for owning and driving the projects related to Agile Workflow Management (Rally/Jira, and Aha), Mastercard Global Integrity Checks (MaGIC) and strategic efforts such as Rally to Jira migration etc
- Successfully deliver major projects and complex assignments with broad scope and long-term business implications
- Our TPMs conceptualize, rationalize, and drive multiple simultaneous projects to deliver engineering work across the portfolio in our scrum execution model
- You will contribute to the strategies and design choices to build comprehensive believable and achievable execution plans to deliver new features and capabilities for our customers
- You may drive the execution of a feature through the full stack or may drive a project which spans multiple teams and integrations, reporting meaningful status along the way
- All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices
- Ensure the confidentiality and integrity of the information being accessed
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist
Insights
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company values
- Trust - integrity, respect, openness
- Agility - urgency and value through innovation
- Partnership - working as one team for the benefit of all
- Initiative - taking bold and thoughtful actions
Company HQ
Purchase, Harrison, NY
Articles
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
People progressing
Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.
Salary benchmarks
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