Senior Platform Engineer, Aha!

$110-190k

AWS
Kafka
Rails
Ruby on Rails
Mid and Senior level
Remote in Canada, US

This is a remote position.

Aha!

Product development software

Open for applications

Aha!

Product development software

101-200 employees

B2BMarketingSaaSProduct Management

Open for applications

$110-190k

AWS
Kafka
Rails
Ruby on Rails
Mid and Senior level
Remote in Canada, US

This is a remote position.

101-200 employees

B2BMarketingSaaSProduct Management

Company mission

Aha!'s mission is to help companies build lovable software.

Role

Who you are

  • 4+ years working in Ruby on Rails as well as a Rails codebase
  • Managing AWS infrastructure using terraform
  • Using containerization and build systems
  • Producing fast, efficient, and reliable services
  • Writing high-performance systems based on Kafka

What the job involves

  • You will support the rest of the engineering team by developing abstractions, frameworks, and tools which help other Aha! engineers build the product. This includes:
  • Building developer tooling such as CI pipelines, local and staging environments, and helpful CLI tools. You will also assist the SRE team in building out monitoring and observability pipelines
  • Building infrastructure services to be used by Aha! product developers. This will usually include writing a reference architecture in our main Rails app
  • Working with the SRE team to write and maintain well-written production runbook and operations documentation
  • Consulting with application developers on performance optimization or scaling challenges

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

Product managers and company builders have been somewhat left out regarding the collaborative and visual tools that have been normalised in most areas of work. Seeing a gap in the market, Aha! was founded to create specialised product development software so that product teams could enjoy building things for their customers to enjoy. Aha! offers a suite of product roadmap and marketing planning software allowing teams to set strategies, capture customer ideas, create visual roadmaps, and manage marketing programs all in one place. Its suite includes Aha! Roadmaps, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, and Aha! Develop.

Although one of the first movers in the product development software space, Aha! doesn't lack competitors, with larger firms offering powerful but less product-focused solutions. However Aha! stands out for its customer service and the ease of customisation of its workflows, allowing its platform to be used for any product development methodology imaginable. This has led to it being used by more than 1 million product builders from leading tech and software companies.

Aha!'s business model is unusual in the tech startup scene in that its founders have eschewed the venture capital model owing to the pressures rapid scaling places on staff. Instead, it is an entirely bootstrapped business which has steadily grown into a profitable venture, more than doubling its revenue between 2018 and 2022. It has also been recognised as one of the best fully remote companies to work for. Aha! intends to keep up this momentum by adding extra products to its suite and expanding its marketing reach.

Insights

Few candidates hear
back within 2 weeks

79% employee growth in 12 months

Company

Employee endorsements

Hard working team

"My experience at Aha! has been unmatched. Reasons include: 1- Useful product that is the #1 in the industry. 2- Team is filled with intelligent,..."

Company benefits

  • Generous base salary plus profit sharing, and we contribute a percentage of your total pay each month toward your retirement
  • Up to 200 hours of paid time off a year to spend however you want
  • 30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave
  • Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning
  • Undergo a comprehensive 5-8 week onboarding program from day one, focusing on market, product, and company immersion
  • Attend bi-annual onsites at luxurious destinations to foster team connection, reflecting on achievements and planning future endeavors
  • Volunteer opportunities throughout the year
  • Work from where you are happiest, as we operate as a fully remote company.
  • Medical, dental, and vision plans β€” for many teammates, we cover 100 percent of the premiums πŸ‡ΊπŸ‡Έ

Company values

  • Integrity - We hire folks who are as good as their word and respect others, even when they disagree. That means no drama and no dysfunction. There is no wiggle room when it comes to being honest and having strong moral principles
  • Skill - Hard effort + experience = skill. We hire experts who continually work to perfect their craft. Skill development is a conscious journey β€” we embrace opportunities to grow individually and as a team
  • Effort - Having a plan is a start. But doing anything well is hard work. Who says work cannot be just as fulfilling as all the other parts of our lives? Our team loves pursuing audacious goals and achieving them together
  • Ambition - We are natural achievers and want the opportunity to do something important. We set ambitious goals and always have plan to get there. We want to look back and say, "I helped build one of the greatest software companies."
  • Learning - We are a learning organization. This looks like direct feedback, internal coaching programs, annual education stipends, and paid time off to enroll in professional classes. And we always strive to promote from within
  • Team spirit - When you believe in what you are trying to accomplish, it is possible to achieve greatness together. It requires a clear vision and the ability to put the organization's goals on the same level as personal aspirations

Company HQ

Downtown Menlo Park, Menlo Park, CA

Founders

After roles at RouteScience, Netli, and Network Chemistry, they co-founded Paglo in 2007. After this was acquired by Citrix, joined the company as VP of Product Line. Left this role to co-found Aha!.

They started their career by founding Celsius Research in 1995 and serving as CTO of Network Chemistry and Paglo Labs. They left their position as Principal Architect of Citrix to co-found Aha! with Brian.

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